Senior Manager, Project Management

4 weeks ago

WathuponDearne South Yorkshire, United Kingdom G4S Business Unit:US Youth Services Full time

Project Manager
£Hybrid Working with travel to our site in Wath upon Dearne, Rotherham, South Yorkshire
40 hours per week, Monday to Friday
Our G4S Customer Contact Centre in Wath Upon Dearne provides advice and support to the public on behalf of our clients. We have experienced rapid growth and are now a team of over 2000 people who spend their day helping people.
We have an excellent opportunity for a Project Manager to join our business, where your role will play a key part in our organisational success supporting Life Contracts, Demobilisation, Business Readiness and Continuous Improvement.
Previous experience in Project Management, as well as Change Management is essential and you will be resilient, a team player and passionate about making a difference.
Close engagement with the client, as well as internal stakeholders, will be key to continuous improvement, where you will focus on Project Managing the seamless delivery of all aspects of change across the business including planning, training, and financial impacts.
Manage the Change Request pipeline, preparing impact analysis and reporting to support the safe, cost effective and successful landing of all change initiatives.
Lead the planning and implementation of projects, defining project strategy, scope and objectives.
Adequately prepare the business and continuously engage all appropriate stakeholders to enable project outputs to be implemented and embedded.
Identify, track, manage and mitigate any project risks, assumptions, challenges, and dependencies.
Ensure Quality Assurance is delivered at every stage of the project lifecycle.
Build and develop the Project team to ensure maximum performance, by providing purpose, direction, and motivation.
A broad Commercial understanding.
Recognised Project Management qualification.
Flexible and adaptable; Organised with a natural inclination for planning strategy and tactics.
Experience of delivering Projects in a Contact Centre environment.
Progression, training and development catered to you.
~ Refer A Friend incentives.
~ Company pension scheme with employer contributions.
~ G4S Life Assurance Scheme.
~ Subsidised healthcare plan.
~ 24/7 support specialising in health and medical.
~ Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.


We champion diversity, inclusion and well-being and aim to create a workplace where everyone feels valued and a sense of belonging.
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