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Office Advisor

2 months ago

StratforduponAvon Warwickshire, United Kingdom Valpak Limited Full time

The Autumn is Valpak's busiest time of year for data processing. We are currently looking for some temporary support to assist during this busy time. Starting as soon as possible, we are looking for 2 Supplier Engagement Advisors to join the team on a 2-month hybrid contract.
What will I be doing?
You will liaise with suppliers of Data Insights’ customers to collect information by email, telephone, and live chat, as well as demonstrations and visit client sites to undertake weighing exercises. You will also interact with other departments within Valpak, as well as external organisations, and will therefore need excellent communication skills and a high level of professionalism. In addition to this you will:
Produce written communication with clients and suppliers through emails and letters
Provide telephone support to clients and suppliers when collecting packaging weights information
Use in-house computer software to process packaging evidence information
Use MS Excel and CRM applications to check and improve accuracy of data within supplier database
Contact the suppliers of Data Insights’ clients to gain weights information by email
Receive in-house training on the packaging, WEEE and batteries regulations
Provide support to the Account Managers in the calculation of the packaging, WEEE and Batteries waste submissions

About you
You will be task driven and confident working with MS Excel (experience of analysing and manipulating large volumes of data is desirable) experience gained during education or employment. In addition, you will also have:
Must have high standards of accuracy and attention to detail
Must have excellent communication skills, both verbal and written
Must be a confident individual who can work well on their own or as part of a team
Must have high level of professionalism
Experience of working in an office environment using email and telephone is desirable
An interest in environmental issues is desirable
Full UK Manual Driving License
Minimum: Grade C in Mathematics and English GSCE/O Level standard
Desirable: Educated to at least A level standard or equivalent

We reserve the right to bring forward the closing date of our job vacancies if we receive a suitable number of high-quality applications from which to make a shortlist. We recommend that you apply for our roles as soon as possible rather than wait until the published closing date.