Senior HR Advisor

4 weeks ago

StratforduponAvon, Warwickshire, United Kingdom SIMPLIFY RECRUITMENT GROUP Full time
Senior HR Advisor

We are seeking a highly skilled and experienced Senior HR Advisor to join our team at Simplify Recruitment Group. As a key member of our HR team, you will be responsible for providing expert HR and Employment Law advice to our clients across the UK.

About the Role

This is a fantastic opportunity to work with a market-leading business, progress your career in HR, and develop your skills and expertise in Employment Law.

Key Responsibilities
  • Provide professional HR and Employment Law advice to clients via telephone and email
  • Work as part of a team to ensure that advice meets client needs and is compliant with the law
  • Highlight options that are not compliant and ensure clients understand the risks
  • Meet personal and department KPIs
  • Support larger clients with legally compliant advice and add a personal touch
  • Put the client first at all times
  • Respond within contractual SLAs
  • Guide clients with all Employment Law/HR enquiries
  • Provide as many options to clients as possible
  • Take ownership and responsibility of cases to resolve them
  • Build strong relationships with clients during each interaction
  • Record advice given to clients accurately on databases
  • Support with advice on documentation and information implementation
  • Support clients in drafting ad-hoc letters where required
  • Advise in line with client documents and take their terms and conditions into consideration
  • Attend legal briefings and internal training to ensure advice is compliant
  • Study and stay up to date with changes in legislation and best practice
  • Deliver an outstanding service at all times
  • Attend video conference calls if needed
  • Refer the company's other services and products to clients
  • Attend departmental and office team meetings
  • Carry out any other tasks deemed necessary by management
Requirements
  • Proactive, creative problem solver
  • Willing to learn
  • Ability to communicate effectively with other people in the team
  • Ability to remain professional and efficient in a fast-paced environment
  • Dynamic and flexible, and able to work under pressure
  • Professional and responsible attitude
  • Existing knowledge of Employment Law, HRM, and ACAS best practice
  • Previous experience handling HR issues on a large scale
  • Enthusiastic approach to generating new business
  • Ability to prioritise and organise your workload, and work unsupervised
  • Excellent written and verbal communication skills
  • Knowledge and working experience using Microsoft Office
  • Driving license and access to a car is preferable due to the location of the office
  • Previous experience within HR is required in a similar setting
What We Offer
  • Annual salary up to £39,000 dependent on experience
  • Monday to Friday, 9am-5pm
  • Weekend overtime available
  • Parking nearby/onsite
  • Development and progression
  • 25 days holiday + bank holidays
  • Your birthday off
  • Regular updates on Employment Law, so that you are always up to date
  • Free Employee Assistance programme
  • Life insurance cover
  • Contributory pension scheme
  • Social events and department budget for a quarterly day out
  • Career pathways to develop your skills and support your progression through the business

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