System Support Specialist

2 weeks ago


United Kingdom Recruitriteuk Full time

We have an exciting opportunity for a talented, creative and experienced system support specialist to join our busy delivery team based in Darlington. This is ideally suited to an individual who possess excellent communication skills, is an analytical thinker who can engage at all levels. We are one big team working together promoting smarter and sustainable travel. The team strives to share the very best schemes, ideas and knowledge to support growing active journeys in the UK, having some fun along the way. This is a not-for-profit membership organisation the exists to increase levels of active and sustainable travel in business, education and community settings.

The postholder will be providing support, training and guidance to system users including by telephone, email and online support. Working to ensure the system is running efficiently by resolving or escalating system issues and managing a systems issues log. Developing and maintaining system documentation, user guides and resources. We invite applications from candidates with demonstrable experience of working within the System Support field and have experience of development and maintenance of IT systems, writing reports to enable the provision of management data and data analysis.

Candidates must be approachable, friendly and able to communicate effectively, customer focussed and have the ability to adapt and work within a variety of situations.

The role will be based in the Darlington office for a minimum of 50% with remote working arrangements for the remainder. This is a fulltime role (37.5 hours per week) with core operational hours between 8am and 6pm. This is a Fixed term role until 31st March 2025 (potential for extension subject to funding)

Salary range is drive by experience 28-36,000 per annum.

Key Areas of Responsibility :

  • Providing first line support to system users
  • Basic systems training and telephone support to licence holders
  • Maintain technical user guides, documents and resources
  • Providing second line support (in depth technical) resolving and escalating system issues and managing the issues log
  • Undertaking some level three support by liaising with suppliers where necessary to resolve issues and attend routine supplier meetings
  • Work on the building and testing of system changes using the EIM no-code software platform
  • Identify opportunities to improve processes and systems
  • Sg=hare progress updates and seek input from peers, Board members and non-Executive members
#J-18808-Ljbffr

  • United Kingdom Walters People Full time

    A global leader in distribution are for a HR Systems Specialist to join an established HR team. As the HR Systems Specialist you'll manage, optimise, and enhance HR systems, serving as the main point of contact for inquiries and training. Your role includes data analysis for reporting and ensuring data integrity. Are you an experienced HR System...


  • , , United Kingdom Reed- UNLIMITED Full time

    Haltermann Carless is a pioneer of sustainable hydrocarbon solutions for Mobility, Life Science, Industrial and Energy. We develop innovative and tailor-made products for our customers by leveraging advanced technologies, exploiting new feedstock sources and working closely with business partners, institutes and universities. Our path forward is our...


  • United Kingdom St. Charles Health System Inc. Full time

    Physician Post-Acute Care Internal Medicine Specialist page is loaded Physician Post-Acute Care Internal Medicine Specialist Apply locations Bend, OR time type Full time posted on Posted 21 Days Ago job requisition id R1016845 ST. CHARLES HEALTH SYSTEM TITLE: Post-Acute Care Internal Medicine Specialist Physician St Charles Post-Acute Care ...


  • United Kingdom Gatwick Airport Limited Full time

    To be the airport for everyone whatever your journey HSE Management System Specialist The Opportunity: Are you our next HSE Management System Specialist. We are looking for someone who can help us redefine what's possible for are our Health, Safety & Environment team. As part of our ‘Grow with Gatwick' initiative you'll be provided with...

  • Nurse Residency

    2 weeks ago


    United Kingdom St. Charles Health System Inc. Full time

    Nurse Residency & Transition-to-Practice Program Specialist (Full Time) page is loaded Nurse Residency & Transition-to-Practice Program Specialist (Full Time) Apply locations Bend, OR time type Full time posted on Posted Yesterday job requisition id R1017289 Pay range: $48 depending on experience. With full-time hours, the annual salary range is...

  • IT Support Specialist

    3 weeks ago


    United Kingdom Snowfall Full time

    At Snowfall, we’re on a mission to disrupt the travel industry. We’re a global travel tech business with an exceptional network and unparalleled industry knowledge. We work with industry giants in aviation, marine, and ground (and underground) transport to produce bespoke, innovative software solutions as well as develop our own market-leading product,...


  • United Kingdom Blueclip Full time

    As Blueclip we started our journey to bring the most creative minds and the know-how together to deliver great works. We're looking for a Customer Support Specialist to join our client's team.Job Description:Responding to customer inquiries via email, phone, and live chatTroubleshooting issues and resolving customer complaints effectivelyCollaborating with...


  • United Kingdom Blueclip Full time

    As Blueclip we started our journey to bring the most creative minds and the know-how together to deliver great works. We're looking for a Customer Support Specialist to join our client's team. Job Description: Responding to customer inquiries via email, phone, and live chat Troubleshooting issues and resolving customer complaints effectively ...


  • United Kingdom Blueclip Full time

    As Blueclip we started our journey to bring the most creative minds and the know-how together to deliver great works. We're looking for a Customer Support Specialist to join our client's team. Job Description: Responding to customer inquiries via email, phone, and live chat Troubleshooting issues and resolving customer complaints effectively ...


  • United Kingdom Blueclip Full time

    As Blueclip we started our journey to bring the most creative minds and the know-how together to deliver great works. We're looking for a Customer Support Specialist to join our client's team.Job Description:Responding to customer inquiries via email, phone, and live chatTroubleshooting issues and resolving customer complaints effectivelyCollaborating with...


  • United Kingdom Blueclip Full time

    As Blueclip we started our journey to bring the most creative minds and the know-how together to deliver great works. We're looking for a Customer Support Specialist to join our client's team. Job Description: Responding to customer inquiries via email, phone, and live chat Troubleshooting issues and resolving customer complaints effectively Collaborating...


  • United Kingdom Cleartech International ltd Full time

    A global IT services consultancy are looking to add a motivated IT Support Specialist to its growing team. You will touch on many aspects of IT and expertly support a multitude of technologies, with responsibilities including Apple device management (MDM), Microsoft hardware and software support, infrastructure, security, and network configuration and...


  • United Kingdom Cleartech International ltd Full time

    A global IT services consultancy are looking to add a motivated IT Support Specialist to its growing team. You will touch on many aspects of IT and expertly support a multitude of technologies, with responsibilities including Apple device management (MDM), Microsoft hardware and software support, infrastructure, security, and network configuration and...


  • United Kingdom Orbis Full time

    Trade Support Specialist - Interest Rate Derivatives - London (2 - 10 years of professional experience, with strong rates exposure) A leading globally known Investment Management Firm is looking for a Trade Support Specialist to join their team. The role is focused on Interest Rate Derivatives in the Middle Office (MO), and will play a crucial role in...


  • United Kingdom St. Charles Health System Inc. Full time

    Physician Post-Acute Care Internal Medicine Specialist page is loaded Physician Post-Acute Care Internal Medicine Specialist Apply locations Bend, OR time type Full time posted on Posted 21 Days Ago job requisition id R1016845 ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Post-Acute Care Internal Medicine Specialist Physician REPORTS TO POSITION: ...


  • United Kingdom Baxter Healthcare Full time

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are...


  • United Kingdom Redefined Ltd Full time

    About Network Rail Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Watch our video to find out more! We're continuing to build a diverse organisation which is...


  • United Kingdom Centromedsa Full time

    CentroMed is 501(c) (3) non-profit organization that provides healthcare for all populations is a primary care provider and Federally Qualified Health Center (FQHC) with multiple locations throughout San Antonio and the New Braunfels area. Over the past 50 years, CentroMed has changed lives while remaining dedicated to the mission and vision of being a...


  • United Kingdom Accelerateteaching Full time

    Are you ready to make a real difference in the lives of primary-aged pupil? Do you have a passion for supporting children with social and emotional mental health (SEMH) needs? Accelerate Teaching is currently seeking a dedicated 1:1 Behaviour Support Specialist to join a Primary School team in Pontefract. This full-time position offers an incredible...

  • System Administrator

    3 weeks ago


    United Kingdom Jonothan Bosworth Full time

    Jonothan Bosworth Recruitment Specialists are currently working with one of its’ newest clients; an online retailer as they look to identify a talented Systems Administrator to join their friendly and purposeful work environment where progression, innovation, and drive is actively encouraged. The ideal candidate will be a highly motivated, with...