Associate Account Manager

2 weeks ago

Belfast, United Kingdom ClearCourse Full time

Job description: Location: Belfast, Ireland (Hybrid Working Available)
Salary: Competitive + Bonus + Benefits
Role Type: Full-Time, PermanentLaunch Your Career in SaaS Account Management Are you early in your career and eager to gain hands-on experience in the fast-paced software and SaaS industry? Do you thrive on building relationships and learning how great customer experiences drive business success?
We're looking for an Associate Account Manager (Junior Account Executive) to support our account management team at ClearCourse. This is a fantastic opportunity to learn the ropes of customer success, client engagement, and commercial growth—with training, mentorship, and real-world exposure to software products and clients.
Support senior team members in managing a portfolio of software clients
Help prepare client communications, meeting summaries, and follow-up actions
Work closely with sales, support, and product teams to deliver a seamless client experience
Maintain accurate CRM records and track client touchpoints
Monitor basic account health metrics and flag issues to the team
Contribute to renewal documents and commercial proposals
Stay informed about industry trends and competitors to support client conversations
Assist in distributing marketing content that enhances the customer journey
Familiarity with Microsoft Office or Teams (or similar tools)
Experience with CRM platforms is a plus, but not essential
ClearCourse is a group of over 45 software and payments businesses built around innovation, collaboration, and a shared focus on customer success. As an Associate Account Manager, you'll be part of a supportive team where your learning and growth are prioritised.
Competitive salary + bonus opportunities
25 days holiday + your birthday off
Private Medical Insurance (Bupa)
Health cash plan – claim back on everyday healthcare costs
Life Assurance – 4x your salary
Group Income Protection – 75% salary during long-term illness
Enhanced parental leave
Access to Perkbox – 4,000+ perks and discounts
Cycle to Work scheme
Generous pension contributions
Training budgets and reimbursement for professional development
Flexible working model and a collaborative team culture
At ClearCourse, we value curiosity, diversity, and collaboration, and we're committed to building a workplace where you can learn, grow, and thrive.

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