Commercial Account Handler

4 weeks ago

East Hampshire Hampshire, United Kingdom Howden Insurance Brokers Ltd Full time

Together, we have pushed the boundaries of insurance. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.
Howden - Corporate & Commercial are on the hunt for an Account Handler to support their team for the administration of clients' insurance requirements, including general enquiries, renewals, new business, mid-term adjustments, obtaining quotations and invoicing of premiums. Dealing with our Mid-Market / Corporate clients, you will have a passion for providing excellent service to your clients and be excited about the prospect of working with a growing insurance broker that's making a real impact in the market.
Please note this is a full-time, permanent opportunity. You will be based in our Alton office and ideally be onsite for 2-3 days per week.
Assist in achieving Group/Division client retention targets by providing an excellent level of service.
Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary and action meeting points (if applicable).
Issue renewal documentation in line with contract certainty.
Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.
Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
Must have a minimum of 2 years' experience dealing with SME or commercial clients.
Good level of technical insurance skills, to be assessed by regular in-house testing.
GCSEs A-C in Maths & English.
At Howden, we value diversity - there is no one Howden type. Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*

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