Export Clerk

1 month ago


London, United Kingdom JAC Recruitment (UK) Ltd. Full time

Company: Logistics industry

Position: Export Clerk (Japanese Speaking)

Salary: GB 25K + Bonus

Location: West London (Office Base)

Hours: 9:00-17:30, Mon to Fri 

Type: Permanent, Full-time

PRIMARY RESPONSIBILITIES:
• Arrange and coordinate shipments in accordance with customer requirements.
• Liaise with carriers, hauliers and other service providers to secure bookings and
ensure timely departure of shipments.
• Monitor and track shipments, providing regular updates to customers.
• Prepare and complete all necessary export documentation.
• Ensure compliance with international shipping regulations, customs requirements,
and trade restrictions.
• Verify accuracy of shipping documentation and resolve any discrepancies promptly.
• Act as the primary point of contact for customers, providing exceptional service and
addressing inquiries related to export shipments.
• Communicate proactively with customers regarding shipment status and any
potential delays.
• Coordinate the handling and packaging of goods for sea/airfreight shipments.
• Monitor and coordinate the handling of special cargo, such as hazardous materials.
• Obtain and compare quotes from various carriers to secure competitive rates.
• Monitor and control shipping costs, identifying opportunities for cost savings
without compromising service quality.


KNOWLEDGE AND SKILL REQUIREMENTS
• English & Japanese: Professional proficiency and arithmetic skills required. Minimum high school diploma or equivalent.
• Knowledge of office processes, procedures, and technology.
• Two years of office experience.
• Good communication skills.


WORKING CONDITIONS
Working conditions are normal for an office environment. May require work in warehouse and/or outdoors.

*Candidate must have right to work in UK (YMS and PSW are not allowed)

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