![Pyramid Recruitment Ltd](https://media.trabajo.org/img/noimg.jpg)
Application Support Engineer
1 month ago
Application Support Engineer (2nd Line)
Location: Woking (2 days in the Woking office, 3 days remote)
Type: Full-time, Permanent
Salary: Up to £35,000 DOE
Pyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the opportunity to be a part of a growing organization, contributing to the support and maintenance of bespoke software solutions for clients on a global scale.
Responsibilities:
- Collaborate with an established team of support engineers to provide second-line support for proprietary software applications.
- Troubleshoot and resolve technical issues reported by clients, ensuring timely and effective solutions.
- Utilize ticketing systems to manage and prioritize support requests, maintaining accurate and up-to-date records.
- Execute SQL queries and analyse database structures to address and rectify data-related issues.
- Communicate proactively with clients, offering clear explanations of technical solutions and updates on issue resolution progress.
- Participate in continuous improvement efforts by identifying recurring issues and suggesting process enhancements.
- Contribute to the development and maintenance of comprehensive support documentation.
Requirements:
- Prior experience in a support role, demonstrating a solid understanding of customer-centric support principles.
- Proficiency in ticketing systems to effectively manage and track support requests throughout their lifecycle.
- Strong knowledge of SQL, capable of querying databases and diagnosing data-related problems.
- Hands-on experience in supporting software applications, ideally in a fintech or related industry.
- Excellent communication skills, both written and verbal, enabling effective interaction with clients and internal teams.
- Problem-solving aptitude and a proactive approach to troubleshooting technical issues.
- Ability to work independently and collaboratively within a team environment.
- Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.
Benefits:
- Hybrid work model.
- Competitive salary package, up to £35,000 depending on experience.
- 25 days Off, in addition to bank holidays and your birthday off.
- Access to life insurance coverage.
- Private health care benefits.
- Pension scheme.
- Engage in staff socials.
-
Application Support Engineer
4 weeks ago
Woking, Surrey, United Kingdom Pyramid Recruitment Ltd Full time €35,000Job Description Application Support Engineer (2nd Line) Location: Woking (2 days in the Woking office, 3 days remote) Type: Full-time, Permanent Salary: Up to £35,000 DOE Pyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the opportunity to be a part of a growing organization,...
-
Application Support Engineer
1 week ago
Woking, Surrey, United Kingdom Pyramid Recruitment Ltd Full timeApplication Support Engineer (2nd Line)nLocation: Woking (2 days in the Woking office, 3 days remote)nType: Full-time, PermanentnSalary: Up to £35,000 DOEPyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the opportunity to be a part of a growing organization, contributing to the support and...
-
Application Support Engineer
4 weeks ago
Woking, United Kingdom Pyramid Recruitment Ltd Full timeApplication Support Engineer (2nd Line)nLocation: Woking (2 days in the Woking office, 3 days remote)nType: Full-time, PermanentnSalary: Up to £35,000 DOEPyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the opportunity to be a part of a growing organization, contributing to the support and...
-
Application Support Engineer
1 week ago
Woking, Surrey, United Kingdom Pyramid Recruitment Ltd Full timeJob DescriptionApplication Support Engineer (2nd Line)Location: Woking (2 days in the Woking office, 3 days remote)Type: Full-time, PermanentSalary: Up to £35,000 DOEPyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the opportunity to be a part of a growing organization, contributing to the...
-
Application Support Engineer
4 weeks ago
Woking, United Kingdom Pyramid Recruitment Ltd Full timeApplication Support Engineer (2nd Line)Location: Woking (2 days in the Woking office, 3 days remote)Type: Full-time, PermanentSalary: Up to £35,000 DOEPyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the opportunity to be a part of a growing organization, contributing to the support and...
-
Application Support Engineer
1 month ago
Woking, United Kingdom Pyramid Recruitment Ltd Full timeApplication Support Engineer (2nd Line)Location: Woking (2 days in the Woking office, 3 days remote)Type: Full-time, PermanentSalary: Up to £35,000 DOEPyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the opportunity to be a part of a growing organization, contributing to the support and...
-
Application Support Engineer
1 month ago
Woking, United Kingdom Pyramid Recruitment Ltd Full timeApplication Support Engineer (2nd Line)Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.Location: Woking (2 days in the Woking office, 3 days remote)Type: Full-time, PermanentSalary: Up to £35,000 DOEPyramid are working with a growing fintech company in Woking, looking to add to their support...
-
Application Support Engineer
4 weeks ago
Woking, United Kingdom Pyramid Recruitment Ltd Full timeApplication Support Engineer (2nd Line)Location: Woking (2 days in the Woking office, 3 days remote)Type: Full-time, PermanentSalary: Up to £35,000 DOEPyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the opportunity to be a part of a growing organization, contributing to the support and...
-
Application Support Engineer
4 weeks ago
Woking, United Kingdom Pyramid Recruitment Ltd Full timeApplication Support Engineer (2nd Line) Location: Woking (2 days in the Woking office, 3 days remote) Type: Full-time, Permanent Salary: Up to £35,000 DOE Pyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the opportunity to be a part of a growing organization, contributing to the support...
-
Application Support Engineer/software Support
2 months ago
Woking, United Kingdom REED Full timeApplication Support Engineer/Software Support Type : Permanent Location: Woking - On-Site Role initially but then longer term will offer hybrid working. Support Engineer required to join a European cloud-base platform provider based in Woking This a great opportunity for a Technical Support Engineer to join a small and busy customer facing environment...
-
Application Support Engineer/software Support
3 weeks ago
Woking, United Kingdom REED Full timeApplication Support Engineer/Software Support Type : Permanent Location: Woking - On-Site Role initially but then longer term will offer hybrid working. Support Engineer required to join a European cloud-base platform provider based in Woking This a great opportunity for a Technical Support Engineer to join a small and busy customer facing environment...
-
Application Engineer
1 week ago
Woking, United Kingdom Hyper Recruitment Solutions Full timeAre you an experienced Application or Sales Engineer looking for an exciting new job opportunity?We are currently looking for an Application Engineer to join a leading electronics company based in the Surrey area. As the Application Engineer you will be responsible for identifying and creating new sales opportunities (heat pump / heat recovery equipment) and...
-
Application Support Engineer
4 weeks ago
Woking, UK, Surrey, United Kingdom Pyramid Recruitment Ltd Full timeApplication Support Engineer (2nd Line)Location: Woking (2 days in the Woking office, 3 days remote)Type: Full-time, PermanentSalary: Up to £35,000 DOEPyramid are working with a growing fintech company in Woking, looking to add to their support team. This role offers the opportunity to be a part of a growing organization, contributing to the support and...
-
Application Engineer
2 weeks ago
Surrey, United Kingdom Hyper Recruitment Solutions LTD Full timeAre you an experienced Application or Sales Engineer looking for an exciting new job opportunity? We are currently looking for an Application Engineer to join a leading electronics company based in the Surrey area. As the Application Engineer you will be responsible for identifying and creating new sales opportunities (heat pump / heat recovery equipment)...
-
Application Engineer
2 weeks ago
Surrey, United Kingdom Hyper Recruitment Solutions LTD Full timeAre you an experienced Application or Sales Engineer looking for an exciting new job opportunity?We are currently looking for an Application Engineer to join a leading electronics company based in the Surrey area. As the Application Engineer you will be responsible for identifying and creating new sales opportunities (heat pump / heat recovery equipment) and...
-
Application Engineer
1 week ago
Surrey, United Kingdom Hyper Recruitment Solutions Full timeAre you an experienced Application or Sales Engineer looking for an exciting new job opportunity? We are currently looking for an Application Engineer to join a leading electronics company based in the Surrey area. As the Application Engineer you will be responsible for identifying and creating new sales opportunities (heat pump / heat recovery equipment)...
-
Application Engineer
1 week ago
Surrey, United Kingdom Hyper Recruitment Solutions Full timeAre you an experienced Application or Sales Engineer looking for an exciting new job opportunity? We are currently looking for an Application Engineer to join a leading electronics company based in the Surrey area. As the Application Engineer you will be responsible for identifying and creating new sales opportunities (heat pump / heat recovery equipment)...
-
Application Engineer
1 week ago
Surrey, United Kingdom Hyper Recruitment Solutions Full timeAre you an experienced Application or Sales Engineer looking for an exciting new job opportunity? We are currently looking for an Application Engineer to join a leading electronics company based in the Surrey area. As the Application Engineer you will be responsible for identifying and creating new sales opportunities (heat pump / heat recovery equipment)...
-
Application Engineer
1 week ago
Surrey, United Kingdom Hyper Recruitment Solutions Full timeAre you an experienced Application or Sales Engineer looking for an exciting new job opportunity?We are currently looking for an Application Engineer to join a leading electronics company based in the Surrey area. As the Application Engineer you will be responsible for identifying and creating new sales opportunities (heat pump / heat recovery equipment) and...
-
Application Engineer
1 week ago
Surrey, United Kingdom Hyper Recruitment Solutions Full timeAre you an experienced Application or Sales Engineer looking for an exciting new job opportunity?We are currently looking for an Application Engineer to join a leading electronics company based in the Surrey area. As the Application Engineer you will be responsible for identifying and creating new sales opportunities (heat pump / heat recovery equipment) and...