Broker Executive

2 weeks ago

London, United Kingdom Fly Victor Limited Full time

Victor is disrupting the private jet charter sector - providing a global on-demand marketplace that makes aircraft charter more transparent, easier, and greener than ever before. Our mission is to provide a better way to fly by focusing on customer service and putting our customers in control. Innovation is at the heart of everything we do.
Our ideal candidate will be proactive in their work and self-development, eager to learn through training and from those around them, and have a polite, positive, and professional attitude. To KYC (Know Your Customer) call new and existing Victor members allocated to you to verify their interest, better understand their private travel requirements, and explain the benefits of using Victor in order to persuade them to book their jet charter flights with us.
To proactively generate sales by ‘mining’ existing prospects to build rapport and ascertain where and when they are next traveling, with the aim of activating new charter requests for sales conversion.
To build and maintain strong relationships with Victor customers who you account manage through regular contact and impeccable customer service
To build and maintain strong relationships with your peers in the Aircraft Sourcing and Flight Management teams to deliver fast and reliable customer service to your clients.
To be engaged and contribute to Victor’s company culture.

Microsoft suite experience desired.
Availability to work weekends when required (a day in lieu will be provided for every weekend day worked).
Our remuneration structure is meritocratic, so you will be rewarded for exceptional performance.
REPLAE – Victor’s in-house self-development tool will provide you with a snapshot of your monthly performance throughout the year, showing you which areas of your process you need to improve in order to achieve future targets and level up. Victor+ is an internal body set up by existing Victor staff to offer our employees educational tools and support for a wide variety of challenging topics such as mental health, and financial well-being, and to encourage people to generally take more care of their work-life balance.
Medical and Insurance Cover
Medical BUPA cover. Income protection and life assurance.
You can also take part in team and individual challenges to support charities and local communities, alongside staff wellness activities.
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