Credit Collection Specialist Credit Collection Specialist

3 weeks ago


Colchester Essex, United Kingdom Informa Connect of Informa PLC Full time

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact. We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.
The purpose of the role is to collect all monies owing to Informa within collections policies and procedures to ensure that collection targets are met and to also collect monies owing from customers who have exceeded credit limits or terms to minimise bad debts.
You must ensure that all company policies are adhered to and that specific duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.

The Credit Control Specialist is expected to assume the following key responsibilities plus any other reasonable duties asrequired:
• Responsible for collecting all monies owing to Informa within credit control policies and procedures to ensure
that collection targets are met
• Responsible for ensuring all customer contact notes are entered and updated into SAP or appropriate system
• To achieve the monthly cash collection targets set for your specific section of accounts
• Responsible for looking after any unallocated cash items sitting on your set of accounts and work with the CashApplication team to have the monies applied if you are able to gain the appropriate back up from the customer.
• Provide/complete necessary documentation to customers to ensure the payment can be processed (vendorrequest forms, W9, W8, residency forms, tax exempt certificates, withholding tax certificates, etc.)
A good knowledge of SAP system preferable
Proficient skills in Excel, Word and Outlook are essential
Ability to be flexible within role
Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost) A flexible range of personal benefits to choose from, plus company funded private medical cover
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. Ask us or see our website for full information.
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