Sales Account Manager

2 weeks ago

Ellesmere Port Cheshire, United Kingdom SGS Full time

We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. 
To ensure the successful implementation and delivery of client projects on a global basis in line with the agreed client plan and ensure that contractual obligations are fulfilled. To identify new revenue opportunities within existing clients and to manage the contract renewal process. 
 
Work with ISM’s on pre-contract sales negotiations / presentations to ensure sales are maximised and conversion targets achieved.
Become the client’s focal point for SGS Kn/CBE services post contract award and work to the agreed client plan. Focus on maintaining customer satisfaction and maximising the opportunities for expanding our service offering as well as revenue
Develop and deploy global co-operative agreements within the SGS network.
Monitor and manage global contract performance, including supervision of both audit delivery and ‘back-office’ activities run by the managing affiliate and delivery affiliates using the support of GKAA.
In liaison with GKAA, monitoring the performance of SGS regarding client specific KPI’s.
Identify and mitigating risks with respect to poor performance / client expectations 
Manage commercial aspects of the contract, including profit maintenance and business development opportunities. 
Seek out and drive business development opportunities with nominated clients. Reporting to the clients Senior Management at set intervals on the performance and outcomes of the SGS services delivered. This includes performance reporting and trend analysis from the programs delivered.
To achieve sales targets / client retention targets set by Global Head International Sales & Accounts.
A post-secondary education (degree and/or diploma) in a Business-related program would be a strong asset.
A minimum of 2 years’ experience in a project/contract management related role.
Previous experience in sales in a consulting/auditing environment would be highly desirable.
Fluency in English, verbal and written
Candidates must be proficient in Microsoft suite (Word, Excel, Power Point, and Outlook)
Flexibilty to work extended hours from time to time, at times of peak demand in their contract portfolio.
Hold a valid driving licence
Hold a valid passport and be willing to travel
Ability to sell and promote SGS to their clients demonstrated by a track record of meeting sales and performance targets in the service sector
Ability to manage complex projects with multiple solutions being integrated into one overall program
Identify solutions, think laterally, and focus on service delivery
Proven time management skills and a strong attention to detail
Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.

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