Retail Customer Support Advisor

2 weeks ago


United Kingdom Three Full time

Retail Customer Advisor (Belfast Victoria Square) - 16 hours
Part-time
Grade G Customer Advisor Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology. We’ll give you lots of opportunities to develop and show your drive to succeed in an environment that supports and prepares you for the next level of your career. Setting the bar on coverage, reliability and customer care
Achieving personal and store KPI’s
Matching our products and services to our customer’s needs and selling them our amazing state of the art products and services.
Drive our customer experience by engaging in great conversations with customers and ensuring they leave our stores happy.
Offer solutions to customers with general mobile or network queries (we’ll teach you how to answer these)
Typically working 3 to 4 days per week, including weekends.
We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
12 per hour
A brand new smartphone on an Unlimited data plan
On-target bonus of 25%, paid out monthly based on your store's performance
Great discounts with our Perks at Work scheme
Great training courses and career development opportunities
We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. #



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