Supervisor, Quality Services

3 weeks ago


Leicester, United Kingdom Network Plus Services Full time

As a Reinstatement Supervisor, you will be responsible for supervising reinstatement teams across our contract. We are looking for individual who take pride in their work to get it right first time to the highest standard of quality.
Your teams tasks will be undertaken on public highways, building sites and private residential land, and must be undertaken in a safe and responsible manner. You will provide support to ensure that the companys work is effectively completed through communication with internal and external customers, as well as the management of the business and client database systems.
Organise labour in the most cost-effective way, including recruitment, disciplinary action, wages and absence management
Help manage the frame and cover programme and ensure KPIs are met
Help manage the defect programme and ensure that KPIs are met and Highway Meetings are attended
Use Modular+ (smartphone system) & Client Computer system to deliver all feedback for commercial and reinstatement feedback
Liaise with the Support Services and Street works Team to ensure that FPN and Section74 liabilities are managed and focus on a right first-time attitude Understanding and complying with regulations including NRSWA
Complete Team Inspections, to ensure a high level of Compliance with a real focus on quality and first-time reinstatement
Be a Health & Safety Representative, which will include undertaking health & safety inspections in and around the workplace, raising health & safety related matters with management and investigating reportable accidents or incidents as and when they occur
Previous experience working on Civils related projects
Full and clean driving license
Computer literate and familiar with basic software packages
Network Plus at a Glance
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UKs major providers of gas, power, telecoms, transport, water, and wastewater
We are actively working with colleagues across the Network Plus Group to develop an inclusive environment we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
By applying for this role, you agree to the terms of our privacy policy.



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