HR Operations Analyst

1 month ago


Belfast, United Kingdom CME Group Full time

Applications processed via employer's online application form

As the world's leading and most diverse derivatives marketplace, CME Group (

We are looking for a strong HR Operations Analyst who understands the need to deliver an excellent experience to all our stakeholders, along with the skillset and curiosity to identify continuous improvement opportunities with our HR Operations processes. This is a busy global role which comes with the need for the successful candidate to be able to organize, manage and prioritize their own workload. 

This role reports to the HR Operations Manager based in Belfast and is part of a global HR Operations team based across Bangalore, Belfast, Chicago, London & New York.

  The Person

Customer Focus 

You understand the need to deliver an excellent experience to all our stakeholders, ensuring their requests are prioritized and resolved in an effective and detailed manner. You are able to look at requests holistically and put yourself in the customer’s shoes in order to drive the best resolution which takes into consideration how we as a Global HR Operations team can deliver a value-added strategic partnership. 

You are able to deal with ambiguity and look at the best course of resolution for requests from the root cause. Not only this, you will be able to identify trends in our requests in order to implement continuous improvements and automation opportunities. 

You are a motivated HR Operations professional with 3-5 years experience working across multiple countries, supporting HR queries, systems, audits and data. You also have a keen interest in process improvement and automation with HR and have demonstrated experience of implementing positive process change and automations. 

Key Responsibilities

Triage and resolve employee life cycle and stakeholder queries via our ticketing system (JIRA) in line with SLAs and local legislation ensuring the highest level of customer service.

Partner with HR stakeholders (HRBPs, Talent Management, Recruiting, HR Technology & Analytics, Compensation & Benefits) on a range of projects and initiatives.

Support with first level Workday queries and escalate to HR Technology as appropriate. 

Ensure integrity and compliance of data in Workday.

Support the Benefits team with Absence Programs.

Complete regular internal and external audits. 

Partner with Payroll for monthly payroll processing in line with monthly deadlines. 

Continuous review HR processes and documentation to ensure they are up to date. 

Support additional ad-hoc duties in line with business needs. 

Identify continuous improvement and automation opportunities. 

Applications processed via employer's online application form

#J-18808-Ljbffr
  • HR Operations Analyst

    1 month ago


    Belfast, United Kingdom CME Group Full time

    Applications processed via employer's online application form We are looking for a strong HR Operations Analyst who understands the need to deliver an excellent experience to all our stakeholders, along with the skillset and curiosity to identify continuous improvement opportunities with our HR Operations processes. This role reports to the HR Operations...

  • HR Assistant

    1 week ago


    Belfast, United Kingdom Connected Health Full time

    As HR Analyst for Connected Health, you will play a crucial role in collecting, structuring, analysing, and reporting on HR processes and data.People Analytics is an evolving area for the company, so this is a fantastic opportunity for you to use your previous experience and analytical mind to support this exciting new journey. Working as part of the HR...

  • Head of HR Operations

    4 weeks ago


    Belfast, United Kingdom Hunter Savage Full time

    **Job title**: **Head of HR Operations** **Job type**: - Permanent**Emp type**: - Full-time**Location**: - Belfast, UK**Job published**: - 10-03-2023**Job ID**: - 43466**Contact name**: - Stephanie Mulholland**Phone number**: - +447458160110- Due to continued success and an upcoming maternity absence, our leading, award winning Belfast based Client...

  • HR Operations

    1 week ago


    Belfast, United Kingdom Baker McKenzie Full time

    The HR Operations / Performance Management Administrator will implement delivery of the Firm's end-to-end Global HR Operations processes related to Performance Management, to achieve efficiency, quality, and enhanced employee experience leveraging relevant technology platforms.Location: Belfast, Northern IrelandResponsibilities: Work with the Manager in...


  • Belfast, United Kingdom eFinancialCareers Full time

    **Overview Of Citi** Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financialproducts and services, including consumer banking and credit, corporate and...


  • Belfast, United Kingdom eFinancialCareers Full time

    **Overview Of Citi** Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financialproducts and services, including consumer banking and credit, corporate and...

  • Manager HR Operations

    3 weeks ago


    Belfast, United Kingdom CME Group Full time

    Description Reporting to the Director of Global HR Operations, the Manager will play a key role in driving productivity efficiencies and effectiveness across all HR processes, policies, and operations regionally to support the broader HR Division and Organization . The HR Operations team is global in nature with team members across the US, UK and India who...

  • Manager HR Operations

    1 month ago


    Belfast, United Kingdom CME Group Full time

    Description Reporting to the Director of Global HR Operations, the Manager will play a key role in driving productivity efficiencies and effectiveness across all HR processes, policies, and operations regionally to support the broader HR Division and Organization . The HR Operations team is global in nature with team members across the US, UK and India who...

  • Manager HR Operations

    1 month ago


    Belfast, United Kingdom CME Group Full time

    Description Reporting to the Director of Global HR Operations, the Manager will play a key role in driving productivity efficiencies and effectiveness across all HR processes, policies, and operations regionally to support the broader HR Division and Organization . The HR Operations team is global in nature with team members across the US, UK and India who...


  • Belfast, United Kingdom CME Group Full time

    Reporting to the Director of Global HR Operations, the Manager will play a key role in driving productivity efficiencies and effectiveness across all HR processes, policies, and operations regionally to support the broader HR Division and Organization . The HR Operations team is global in nature with team members across the US, UK and India who provide...

  • Manager HR Operations

    3 weeks ago


    Belfast, United Kingdom CME Group Full time

    Description Reporting to the Director of Global HR Operations, the Manager will play a key role in driving productivity efficiencies and effectiveness across all HR processes, policies, and operations regionally to support the broader HR Division and Organization . The HR Operations team is global in nature with team members across the US, UK and India who...

  • Manager HR Operations

    2 weeks ago


    Belfast, United Kingdom CME Group Full time

    Description Reporting to the Director of Global HR Operations, the Manager will play a key role in driving productivity efficiencies and effectiveness across all HR processes, policies, and operations regionally to support the broader HR Division and Organization . The HR Operations team is global in nature with team members across the US, UK and India...

  • HR Coordinator

    2 weeks ago


    Belfast, United Kingdom CME Management Full time

    **Description** The HR Operations Analyst position is responsible for supporting the HR division as part of the HR Operations Team. This position is also responsible for working with all CME workers to assist them with inquiries providing first level support and escalating as to COEs as needed. - Regularly reviews and addresses all HR JIRA tickets,...

  • HR Coordinator

    2 weeks ago


    Belfast, United Kingdom CME Group Full time

    The HR Operations Analyst position is responsible for supporting the HR division as part of the HR Operations Team. This position is also responsible for working with all CME workers to assist them with inquiries providing first level support and escalating as to COEs as needed. - Regularly reviews and addresses all HR JIRA tickets, providing first level...


  • Belfast, United Kingdom VanRath Full time

    HR Systems & Operations Manager Belfast - Hybrid (3 days onsite) VANRATH is partnering with a global technology organisation, with the appointment of a HR Systems & operations Manager. Reporting to the Director of Global HR Operations, the Manager will play a key role in driving productivity efficiency's and effectiveness across all HR processes,...

  • HR Operations

    2 weeks ago


    Belfast, United Kingdom CME Group Full time

    Reporting to the Director of Global HR Operations, the Manager will play a key role in driving productivity efficiencies and effectiveness across all HR processes, policies, and operations regionally to support the broader HR Division and Organization . The HR Operations team is global in nature with team members across the US, UK and India who provide...

  • HR Assistant

    7 days ago


    Belfast, United Kingdom Connected Health Full time

    Our Background:At _Connected Health we offer a career not just a job.Our business is transforming the way Homecare is delivered across Northern Ireland and ROI and we understand that the people we employ are central to the transformation of the sector.We are a team of driven and ambitious individuals with a passion for providing effective and efficient high...

  • HR Assistant

    2 months ago


    Belfast, United Kingdom Connected Health Full time

    **Our Background**: At _Connected Health we offer a career not just a job.Our business is transforming the way Homecare is delivered across Northern Ireland and ROI and we understand that the people we employ are central to the transformation of the sector. We are a team of driven and ambitious individuals with a passion for providing effective and...


  • Belfast, United Kingdom Mint Selection Full time

    Operations Director – Energy Transition Platform – London A clean energy IPP is currently seeking an Operations Director, who will be responsible for scaling the operational capabilities of the company to support the growth of the organisation. The client would like to employ a hands-on individual who is keen to establish a high-performance, high-reward...

  • HR Operations

    2 weeks ago


    Belfast, United Kingdom Baker McKenzie Full time

    The **HR Operations / Performance Management Administrator** will implement delivery of the Firm's end-to-end Global HR Operations processes related to Performance Management, to achieve efficiency, quality, and enhanced employee experience leveraging relevant technology platforms. **Location**: Belfast, Northern Ireland **Responsibilities**: - Work with...