![Novax Recruitment Ltd](https://media.trabajo.org/img/noimg.jpg)
Senior Complaints Officer
1 month ago
Senior Complaints Officer
Westminster £25 per hour (umbrella) Full Time Contract ( 3 months ) Novax Recruitment is actively seeking an Administrator in Havering. This is a contract without a scope for extension working full time hours. The employer can offer hybrid working with 2-3 days worked from home. The job: Investigating escalated and complex complaints (stage 2 and Ombudsman)Carrying out detailed investigations, with robust and evidence-based conclusions and remedies
Identifying and tracking commitments and learning opportunities.
Ensuring attention to detail in submitting case file requests to the Ombudsman and addressing gaps.
Escalating issues of non-compliance. The candidate: Previous experience in a similar role is essential
Previous experience working for a local authority is essential
Previous experience working in a similar role within property sector is desirable
Ability to develop and demonstrate questioning skills to effectively gather relevant information and evidence is essentialPlease submit your application via the contact details provided and you will be contacted with further information about this opportunity or email your CV to me directly; or call me on; (phone number removed)#J-18808-Ljbffr
-
Senior Complaints Officer
2 months ago
Westminster, Greater London, United Kingdom Coyles Full timeOne of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance. Main Purpose of Post/Job Summary The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring...
-
Senior Complaints Officer
2 months ago
Westminster, Greater London, United Kingdom Akton Recruitment Full timeSenior Complaints Officer Westminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries,...
-
Senior Complaints Officer
4 weeks ago
Westminster, United Kingdom AKTON Resourcing Ltd Full timeSenior Complaints Officer Westminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints. You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries,...
-
Senior Complaints Officer
1 month ago
Westminster, United Kingdom Daniel Owen- UK Full timeRQ1217273_1709805072 Posted: 07/03/2024 - £24.53 - £25.53 per hour - Westminster, London - TEMPORARY Senior Complaints Officer Monday-Friday 09:00am - 17:00pm Temporary on going contract **General Job Responsibilities**: - The post holder will play a vital part in helping to support the team manage and respond to complaints. - Support the Complaints and...
-
Senior Complaints Officer
2 months ago
Westminster, Greater London, United Kingdom Aatom Recruitment Full timeWorking on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Complaints Officer for Housing Services on a 3 months contract with a possibility of further extension. The post holder will play a vital part in helping to support the team manage and respond to complaints. Support the Complaints and Service Improvement Team...
-
Senior Complaints Officer
1 month ago
Westminster, United Kingdom City of Westminster Council Full time**About Us**: **THE EXTRAORDINARY STORY OF SERENA’S VISION** Growth Planning and Housing in Westminster City Council is a world of extraordinary stories. Where innovative and open-minded people bring everything to the cause. Even expertise from surprising places. Take Serena. She is an absolute force of nature at the heart of our Church Street...
-
Senior Complaints Officer
1 month ago
City of Westminster, United Kingdom Daniel Owen Ltd Full timeSenior Complaints Officer Based in Westminster Office based/Hybrid. 3 days in 2 days remote potentially. £24.53per hour PAYE We are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending...
-
Senior Complaints Officer
2 months ago
City of Westminster, United Kingdom Coyles Full timeOne of our local authority clients are currently recruiting for a Senior Complaints Officer. This is a temporary contract for 2 months with possible further extension based on budget and performance.Main Purpose of Post/Job SummaryThe Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring effective...
-
Senior Complaints Officer
4 weeks ago
City of Westminster, United Kingdom Aatom Recruitment Full timeWorking on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Complaints Officer on a 3 months contract initially with a possibility of further extension. Role Overview:The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring effective resolution, and maintaining high...
-
Senior Complaints Officer
1 week ago
City of Westminster, United Kingdom Aatom Recruitment Full timeWorking on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Complaints Officer on a 3 months contract initially with a possibility of further extension. Role Overview:The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring effective resolution, and maintaining high...
-
Senior Complaints Officer
4 weeks ago
City of Westminster, United Kingdom Aatom Recruitment Full timeWorking on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Complaints Officer on a 3 months contract initially with a possibility of further extension. Role Overview:The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring effective resolution, and maintaining high...
-
Senior Complaints Officer
1 week ago
City of Westminster, United Kingdom Aatom Recruitment Full timeWorking on behalf of a Local Authority, Aatom Recruitment has a new opportunity for a Senior Complaints Officer on a 3 months contract initially with a possibility of further extension. Role Overview:The Senior Complaints Officer will be a key player in managing and responding to complex housing complaints, ensuring effective resolution, and maintaining high...
-
Senior Complaints Officer
1 week ago
City Of Westminster, United Kingdom Daniel Owen Ltd Full timeSenior Complaints OfficerBased in Westminster Office based/Hybrid. 3 days in 2 days remote potentially. 24.53per hour PAYEWe are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending written...
-
Senior Complaints Officer
1 week ago
City of Westminster, Greater London, United Kingdom Daniel Owen Ltd Full timeSenior Complaints OfficerBased in Westminster Office based/Hybrid. 3 days in 2 days remote potentially. 24.53per hour PAYEWe are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending written...
-
Senior Complaints Officer
2 months ago
City of Westminster, United Kingdom Novax Recruitment Ltd Full timeJob Title: Senior Complaints OfficerLocation: WestminsterSalary / Pay Rate: £29 P/H (Umbrella)Job Type: TemporaryThe RoleWe are looking for someone who is currently or recently worked in a local authority dealing with complaints and queries. Candidates will need excellent communication skills- written and verbal. They will be preparing and sending written...
-
Complaints Officer
1 month ago
Westminster, United Kingdom Deekay Technical Full timeNote: it's more of an admin role. As a Complaints Officer, you'll report to a Complaints Team Manager, based in one of Westminster City Council's offices for a minimum of three days per week. Your role within the complaints team will involve handling various administrative tasks related to complaints. Rate: £17.42 Umbrella **Job Types**: Full-time,...
-
Senior Complaints Officer
2 months ago
City of Westminster, United Kingdom AKTON Resourcing Ltd Full timeSenior Complaints OfficerWestminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints.You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries,...
-
Complaints Officer
7 days ago
Westminster, United Kingdom Essential Employment Full timeComplaints Officer needed in South West London. The hourly rate is £21.65ph PAYE This is a temporary role The reference number is: RQ1126728 The successful will coordinate complaints and correspondence received from communities and ward councillors, minimising duplication, and monitoring the timeliness and effectiveness of the response. They will...
-
Senior Complaints Officer
2 months ago
City of Westminster, United Kingdom AKTON Resourcing Ltd Full timeSenior Complaints OfficerWestminster I am recruiting for a local authority who is looking for someone to play a vital part in helping to support the team manage and respond to complaints.You will support the Complaints and Service Improvement Team with incoming complex housing complaints (Stage 2), including prioritising and responding to enquiries,...
-
Administrative Officer
1 month ago
Westminster, Greater London, United Kingdom Akton Recruitment Full timeAdministrative Officer - Complaints Westminster I am recruiting for a local authority who is looking for a administrative Officer to work in the Complaints Team, you'll report to the Complaints Team Manager, based in the Council's offices, for a minimum of three days per week. Your role within the Complaints Team will involve handling various...