Contract to Perm Collections Administrator

2 weeks ago


Romford Greater London, United Kingdom Vibe Recruit Full time

Vibe Recruit's client is looking to appoint a Court & Warranty Administrator on a full time, permanent contract.
Working hours: 40-hour week. You will work an 8-hour shift on a rota basis between the office opening hours of 8 till 6.
The primary purpose of the role of a Court & Warranty Administrator will be to assist the Head of Operations to provide services to clients and also assist agents in the field.
Manage the diaries of a subset of field agents to ensure they are carrying out the appropriate work volumes in an organised manner.
Booking of third-party suppliers, including but not limited to locksmiths, dog handlers, engineers, cleaning teams and carpenters.
Produce and collate paperwork for courts and field agents, ensuring all relevant documents are included.
Processing of 'Court Contested' forms in a timely manner to ensure the court action is cancelled and the account follows the correct path moving forward.
Must be adaptable, flexible, and react positively to change.
Preferably have experience in an office-based team.
Preferably have experience in the debt resolution and collections process.
Be proficient in Microsoft Office, and able to adapt to custom built CRM systems


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