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Housing Officer
3 months ago
Temporary Housing Officer - Housing Service Reference no: 59 per hour PAYE Hours per week: 37 Monday - Friday, normal working hours This opening assignment is for 6 months City: HONITON Enhanced DBS disclosure required Working mainly from the offices at either Honiton or Exmouth. Given the nature of the role, it is the preference that candidates spend time with the team so they can be supported. The purpose of the role is to provide a customer focused housing options and advice service, preventing and relieving homelessness wherever possible as a priority in line with Homelessness Reduction Act 2017 legislation.
Participate in providing a comprehensive and innovative housing options and advice service split over two locations, with an emphasis on early intervention and the prevention of homelessness, promoting and pursuing a range of housing options to meet the needs of our customers.
Participate in the housing options duty service cover from 8:30 – 5pm, giving initial advice face to face or over the telephone to customers. Dealing with incoming telephone calls, e-mails and letters.
Carry out housing needs assessments for applicants d are homeless or threatened with homelessness, in accordance with the Homelessness Reduction Act 2017.
Effectively negotiate and mediate with landlords and any other relevant parties with a view to preventing homelessness by keeping customers in their properties, wherever possible, or by helping applicants to secure suitable alternative accommodation.
Investigate applications in line with the Housing Act 1996 Part 7 and relevant case law.
Create, review and update effective Personalised Housing Plans in line with the Homelessness Reduction Act 2017, to ensure successful homelessness prevention or relief.
Support and empower applicants to resolve their housing need.
Be flexible in your approach to meet the needs of the customer, carrying out home visits where necessary.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
