Senior Administrative Support Officer to Social Workers

2 weeks ago


York North Yorkshire, United Kingdom Your Full time

Join us in making a difference An exciting opportunity has arisen to join the Council’s Corporate Business Support service as a Senior Administrative Support Officer to Social Workers where you will be part of our dedicated business support team supporting children’s social workers.

We have a total of 59.2 hours per week available that canbe split as full or part time roles. We can be flexible in agreeing working hours and working patterns. Please specify your preferred working hours in your application.

In this role, you will provide exceptional administrative support to children's social workers, with a focus on the safeguarding teams.

You'll be part of our innovative approach to support social workers in achieving better outcomes for our city's vulnerable children, young people, and families.

Working closely with social workers, you'll assist in managing their caseloads, fostering collaborative relationships with stakeholders, including service users and partner agencies.

Key Responsibilities:

  • Monitoring social work team duty phone lines and mailboxes.
  • Managing social workers' diaries, scheduling meetings and appointments in line with statutory requirements.
  • Handling queries from stakeholders on behalf of social workers.
  • Completing financial requests on behalf of social workers.
  • Submitting passport applications for children for whom the Council is their corporate parent.
  • Making referrals to partner agencies on behalf of social workers.

Key Skills Required:

  • Proficient in drafting correspondence on behalf of social workers.
  • Handling sensitive and confidential information with tact and diplomacy.
  • Knowledgeable about GDPR regulations.
  • Capable of adapting to frequently changing priorities and recognising potential safeguarding concerns.
  • Skilled in utilising ICT systems and databases to maintain high-quality data.

Candidates should be aware that this role involves child protection and safeguarding information, which can be emotionally challenging. We encourage applicants to consider this before applying.

This vacancy is suitable as a job share opportunity.

Full and part time roles available - We have a total of 59.2 hours available that can be split as full or part time roles. We can be flexible in agreeing working hours and working patterns. Please specify your preferred working hours in your application.

For further information or an informal discussion please contact the business support management team at BusinessSupportManagement@york.gov.uk

To apply please click the Apply Now link below.

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