Cleaning Area Support Manager

1 month ago


Manchester, United Kingdom CBRE Full time

Regional Cleaning Manager (North)
Service line
Full-time
Building Management
Develop relationships with the Cleaning vendor management team, working alongside the rest of the operational team to ensure all communication and performance is consistent and measured.
Ensure standards are delivered in line with the cleaning specification relevant to the site.
Vendor management responsibility & support in contingency planning for absences and long term vacancies.
Being responsive to any escalated cleaning issues and formulating a plan for improvement where necessary.
Supporting the delivery of soft services & KPI commitments for the contract.
Share best practice across account and wider CBRE, taking part in lunch and learn sessions to share knowledge.
Attend monthly meetings and provide support for the operations where required.
Use the analysis from BI trends to support strategy management for the services delivered.
Review and analyse EW to maintain comprehensive knowledge of supply base and contract status and identify value improvement opportunities by reducing costs or improving service delivery.
Reporting to the Head of Services (JLP Account).
Accountability to the CBRE Service Managers, as appropriate.
Collaborative approach, with the ability to maximise short term whilst building upon long-term productive relationships.
Strong proficiency in utilising a variety of analytical tools for data analysis.
Financially aware, with a good vendor management focus gained within a large organisation.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of


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