IP Network Support Engineer
4 weeks ago
Salary : £40,000 plus 20% bonus and benefits
Job Description
- Rapidly expanding network service provider is looking to recruit a IP Network Support Engineer to provide 2nd line support to their enterprise customer base and troubleshooting of their IP core network – which is mostly Juniper based.
- This role is ideal for a CCNA/JNCIA level support technician or NOC Engineer looking to move into a 2nd line support role. Duties will include providing technical support to customers and network, monitoring customer network equipment and ongoing tickets, escalation of faults to the core engineering team.
- The role includes hands on config and engineering support with visits to DC’s and POP sites.
- Ideally you need to have worked for an ISP, service provider or MSP and have a good knowledge of Networking fundamentals (TCP/IP, Switches, Routers) on either Cisco or Juniper equipment. Quick learner with strong troubleshooting and analytical skills.
- 3 to 5 years of technical experience or previous Network Support Engineer experience.
- An excellent role for a 1st/2nd line IP support engineer to gain detailed training both hands on and vendor training along experience of a large growing IP network.
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