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Training Coordinator

2 months ago

Castleford West Yorkshire, United Kingdom D7 Recruitment Full time

D7 Recruiting are currently looking for a Training Coordinator, this role requires a complete range of administration and coordination tasks, including taking phone calls, liaising with clients, and building relationships with stakeholders. This role is also responsible for maintaining all the training accreditations for the business.

RESPONSIBILITIES (but not limited to)

  • Book training courses for clients ensuring all requirements are met.
  • Coordinate the company’s Open Training calendar and completing all associated actions.
  • Liaise with the Operations Manager regarding the resource planner and coordinating trainers’ calendars.
  • Maintain strong relationships with external suppliers including associate trainers, ensuring they meet the needs of the business.
  • Source and monitor of providers used for outsourcing.
  • Accreditation management, ensuring all scheme rules are adhered to at all times.
  • Full responsibility for the end-to-end process for bespoke training e.g. ensuring the correct material is available, preparation of training materials, ensuring final details confirmed with all parties (client & trainer) and post course certification.
  • Collate and review evaluation data and implement required actions as a team.
  • Provide training data to support business decisions as required.
  • Maintain accurate records in relation to all training activity.
  • Resolve queries with regards to any of the above.
  • Take open course bookings and monitor fill rates.
  • Adhere to all company policies and procedures.
  • Undertake any reasonable request made by the Directors and management team.

REQUIREMENTS

  • Experience in a training role/department is preferred
  • Demonstrable experience with Training metrics.
  • Experience coordinating administration tasks.
  • Extensive research techniques.
  • IT literate (Microsoft Office).
  • Project Management (planning & organising). (Desirable)
  • Business administration/event management or similar qualification. (Desirable)
  • Quality assurance qualification. (Desirable)

KEY PERSONAL CHARACTERISTICS

  • A confident communicator with both internal and external stakeholders.
  • A team player, working alongside others with positivity and respect.
  • Excellent planning and prioritising skills.
  • A solutions focused attitude with the ability to resolve issues.
  • A willingness to take full ownership of the role and to go above and beyond.

BENIFITS:

  • Casual dress
  • Company events
  • Company pension
  • Transport links