IT Training Administrator

3 weeks ago

Stockport Greater Manchester, United Kingdom Kion Group AG Full time

Career Development
• Competitive Compensation and Benefits
• We are looking for a candidate to join our very successful Infrastructure Managed Services Team responsible for Dematic Software's Infrastructure Managed services customer base.
Ideally, candidates will have worked in a mixed operating system environment, and will have previously been involved in the full life cycle of infrastructure deployment projects, including architecture sizing through to deployment and ongoing support. They will be comfortable maintaining and supporting virtualisation technologies and will have worked in a geographically dispersed environment that incorporates public and private cloud technologies.
Dematic software is a leading company in the delivery of innovative software led solutions across a multitude of different industries, that themselves fall under different regulatory requirements- from nuclear and pharmaceutical industries through to standard eCommerce fulfilment solutions. The role will involve mainly project work but also providing support and acting upon and monitoring generated alerts, throughout the lifecycle of Dematic customers sites.
You must have the ability to communicate directly with customers both by e-mail and telephone. Involvement in the design, tender, procurement and delivery phases of new projects.
Involvement in the installation/configuration of infrastructure for new customers, and the improvement/enhancement of existing customer deployments.
The ability to oversee the performance of the infrastructure across the infrastructure managed services customer base and internally for in-house services.
The ability to Monitor the performance of the servers, proactively identifying issues/abnormalities that may pose a threat to the customers service.
The ability to review performance logs, analysing the performance, identifying trends, patterns and detecting irregular behaviour.
Managing the monitoring solutions-setting up, updating, enhancing, modifying the parameters as the infrastructure and systems are updated and upgraded.
Ensuring that the servers are backed up, security measures are in place, and that there is an automatic failover in the case of any server downtime.
The position is office hours based in Stockport and will involve out of hours work and an oncall roster.
Competitive salary
Incentive schemes designed to reward individual contribution and performance
Group personal pension plan with generous Company contributions
Holidays - 25 days plus bank holidays
Private Health Scheme (non-contributory for employees)
Opportunity for international travel
Life assurance
Fluent in English (both spoken and written)
A willingness to travel to visit customer sites
AWS/Azure/GCP
Configuration automation with Ansible
Linux preferably Redhat/Centos
Good Network skills (Firewalls & Switches)
A driving license.
Windows Server Knowledge
A knowledge of ITIL processes, and ideally ITIL certified
Have worked as a Systems Administrator/Engineer/DevOPS engineer and have a minimum of 3 years’ experience working with Linux.

Dematic Software is a software development group within the global organisation of Dematic.
With research and development engineering centres, manufacturing facilities, and service centres located in more than 35 countries, the Dematic global network of over 11,000 employees has helped achieve approximately 8,000 worldwide customer installations for many of the world’s leading brands. Headquartered in Atlanta, Dematic is a member of KION Group, one of the world’s leading suppliers of industrial trucks and supply chain solutions.
Across more than 100 countries worldwide, our solutions improve the flow of material and information within factories, warehouses, and distribution centers. With our international brands Linde Material Handling, STILL and Baoli and the regional brands Fenwick, and OM, the KION Group represents the highest possible level of technology and service expertise in the area of forklifts and warehouse technology. We offer interesting jobs and exciting international career opportunities, both in our regional and global operating units and in our overarching group functions within an innovative, forward-looking and fast-growing sector.

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