Housing Management Administrator
5 days ago
Housing Management Administrator IP370
Part-time – 23 hours per week split into 5 days from 10am - 3pm
Location: Ipswich/Hybrid
We're proud to provide homes, care, and support that make a real difference in our communities. We're now looking for a Housing Management Administrator to join our Housing Management Team - someone who is solutions-focused, values-driven, and ready to help us deliver excellent services to our customers.
Ambitious – we're growing so we can do more for our communities.
As a Housing Management Administrator, you'll play a key role in supporting Housing Officers and ensuring our customers receive a high-quality service. Entering housing applications into the system, producing tenancy agreements and other relevant sign-up documentation.
Supporting Housing Officers in the maximisation of rental income, including monitoring housing benefit entitlements and generating legal documentation in relation to possession.
Any other ad-hoc administrative duties and specific project work as required, such as completing tenancy changes on the system.
Promoting equality, inclusion, and safeguarding across all interactions.
This is a role where no two days are the same - you'll be problem-solving, supporting customers, and contributing to the smooth running of our housing services.
Confident with IT systems, especially Microsoft Office.
Knowledgeable (or willing to learn) about housing legislation, welfare benefits, and GDPR.
Passionate about inclusion, fairness, and delivering excellent customer service.
Qualifications such as GCSEs in English and Maths (A–C) and/or QCF Level 2 in Business Administration are required, with a willingness to continue learning and developing.
Ongoing training and development opportunities.
~ 22 days annual leave (pro rata) plus bank holidays
~ Ongoing training and development & opportunities to progress in your role through the Orwell Academy
~ Wellbeing programme
~ Cashback Health plan
~ Access to Blue Light Card – membership fees apply.
~ Free parking
Join us at Orwell and help us build thriving communities together.
Please note Orwell Housing Association does not provide visa sponsorship. Orwell is proud to be a Disability Confident Leader. Join us in our commitment to building a workplace that celebrates diversity and empowers all individuals to reach their full potential. We actively welcome applications from candidates with disabilities and are dedicated to making reasonable adjustments throughout the recruitment process to ensure equal access and opportunity for all.
If there's a barrier to you applying for any of our roles, we'd like to remove it so please get in touch with our Talent team either by giving them a call (01473 228782) or emailing work@orwell-housing.Orwell Housing Association Limited collects and processes personal data in accordance with applicable data protection laws. By applying to this job you agree you have read, understand and accept the content of the Privacy Notice – to the processing of your data as part of this application.
For employment documents and policies and more information and guidance, check out our career hub - Career Hub | Orwell Housing
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