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Pension Support Officer

4 months ago

Macclesfield Cheshire, United Kingdom Fourth Enterprises, LLC Full time

Fourth is the world’s largest and fastest-growing global leader of end-to-end restaurant and hospitality management technology solutions. We pride ourselves on delivering a world-class SaaS experience for our clients by building long term partnerships starting from the first phone call. The Support Team is the first line of support for our customers when they have a system issue and is a vital role in Fourth’s ability to provide exceptional Customer Service at all times. Based in Macclesfield, this role provides a great career development opportunity for someone who would like to develop to become a technical Specialist or to move internally within other Fourth departments once you have joined us.
To provide software support for UK Customers 
To achieve Service Level Agreements at all times 
To be customer services focused 
Microsoft Office Experience 
ITIL Background preferred 
If you application is of interest, we will set up a call with you to dig a little deeper into your experience, make sure you understand the projects and requirements and, of course that your ambitions are in line with what we can offer.
If you come up with any questions meanwhile, your Talent Advisor is there to help ;)
Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays ️ ️Flexible working Use our flexible working hours and hybrid working environments to manage it.
️ On top of that, you can add gym subscription discounts.
Cycle to work scheme and season ticket loan provided.
Pension and life insurance? In July 2019 Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes—from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.
All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, color, age, national origin, military status, religion, or disability or any other legally protected status.
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