Drawing Room Manager

2 weeks ago

Ascot Berkshire, United Kingdom Ginger Recruitment Services Limited Full time
Room Manager £40,000 + Benefits Ascot Benefits: Service Charge Immediate start Positive working environment Career progression

Step into the role of Room Manager, where your mission is to ensure the seamless orchestration of the Drawing Room's services, elevating guest experiences to unparalleled heights. This position not only offers you the opportunity to make a substantial impact on this highly acclaimed Hotels success but also provides a unique platform for personal growth and development within the prestigious environment of a world-renowned collection. Room Manager Ideal Profile: Previous experience in luxury or 5-Star Hotel environments Possesses excellent knowledge of food and wine, leadership experience, and proficiency in point of sale (POS) systems Demonstrates a genuine passion for hospitality, embodying the company values of passion, personality, respect, working together, and creativity Exhibits strong leadership qualities with the ability to manage, lead, and motivate a team effectively Customer-focused mindset with a keen understanding of guest expectations and preferences Proven track record in sales and marketing activities, contributing to business growth and profitability Proficient in managing day-to-day operations, including budget management, payroll, and expense control Excellent interpersonal and communication skills, capable of effectively liaising with guests, colleagues, and suppliers Maintains an immaculate appearance and ensures all team members display excellence in personal grooming and hygiene Room Manager Responsibilities: Lead, motivate, and develop the team to enhance performance, achieve business goals, and maintain high service standards. Manage departmental budget, payroll, and expenses while ensuring compliance with legislative and hotel guidelines Act as an ambassador of the Hotel, fostering positive relationships with guests, colleagues, and suppliers Ensure consistently outstanding service by developing and implementing appropriate service and performance standards Review and update menus to reflect the hotel's status, industry trends, and guest needs. Manage and maintain the condition of furniture, fixtures, and equipment to meet and exceed guest expectations Plan, implement, and monitor sales promotions and marketing activities to drive business growth and profit Proactively monitor and respond to guest comments and feedback, driving innovation and continuous improvement of service and operational standards By submitting your CV to Ginger Recruitment Services Ltd (GRSL), you are consenting to GRSL providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising GRSL to work seek on your behalf. You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerised database and its use in order to secure employment

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