EMEA Director of Operations

2 weeks ago


United Kingdom Colliers Full time
EMEA Director of Operations & Performance (maternity cover)
  • Full-time

Colliers is a leading diversified professional services and investment management company. With operations in 67 countries, our more than 19,000 enterprising people work collaboratively to provide expert advice to maximize the value of property for real estate occupiers, owners and investors.

We are at the forefront of the real estate industry, leading the way and backed by an exceptional record of success. We are building for our future – and yours. We strive to build our business at a competitive pace by augmenting internal growth with smart strategic acquisitions that increase market share, expand service offerings and extend our geographic reach for the benefit of our clients and shareholders.

For more than 25 years, our experienced leadership with significant insider ownership has delivered compound annual investment returns of almost 20% for shareholders. Our people also own significant equity in our business, which brings pride of ownership to everything we do. We are passionate, take personal responsibility and always do what's right for our clients, people and communities.

Colliers EMEA employs over 4,000 people in 119 offices across 42 countries. It has grown revenues from $50 million in 2010 to $600 million in 2020 (including COVID impact).

This pivotal role is designed for an enterprising professional who is passionate about driving operational excellence and performance improvement across the EMEA region. Working closely with the EMEA Executive team, including the CEO, the successful candidate will play a key role in setting and executing the EMEA Enterprise Strategy for 2030. This position offers a unique opportunity to contribute to the strategic direction of the organisation while managing a range of complex, strategic projects.

Purpose of the role is to maintain and enhance operational efficiency and performance standards across the EMEA region, while effectively managing and executing a diverse range of strategic projects and initiatives.

Key Responsibilities:

  • Productivity Improvement Programme: Lead the development and implementation of a region-wide productivity program.
  • Business Performance Management: Manage quarterly business performance assessments and lead the annual business planning cycle.
  • ESG Initiatives: Coordinate the implementation of ESG commitments and lead the CSRD Readiness Project.
  • Innovation with Technology: Oversee the Innovation Showcase project and foster a culture of innovation across the region.
  • Productivity and Efficiency Analysis: Conduct analyses to identify opportunities for profitability enhancement and operational efficiency.
  • COO Community Development: Revitalize the COO Community for enhanced collaboration and practice sharing.
  • Real Estate Strategy Project: Manage real estate strategy and performance reviews to ensure proactive decision-making.
  • Growth Strategy Support: Assist in developing and executing the EMEA Strategic Growth Plan for 2024-2030.

Qualifications:

  • Bachelor’s degree in business, Operations, Strategy, or related field. Master’s degree preferred.
  • Proven experience in operations management, preferably in real estate or a similar sector.
  • Strong project management skills with a history of delivering complex projects.
  • Excellent leadership and team management abilities.
  • Proficiency in data analysis and performance metrics.
  • Familiarity with ESG standards and reporting.
  • Exceptional communication and stakeholder management skills.
  • Ability to work in a dynamic, collaborative environment.

At Colliers we actively promote a culture of inclusivity, collaboration, and mutual respect. Join us and be part of a team where diversity is embraced, and every voice is heard.

What sets Colliers apart from their competition is not what we do, but how we do it. We invest in relationships to create enduring value. Our most valuable asset is our people – we are passionate, take personal responsibility and always do what’s right for our clients. We attract and develop industry leaders, empowering them to think and act differently to drive exceptional results.

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