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Collections Management Officer

1 month ago

Sheffield, United Kingdom MERJE Ltd Full time €25,000

Collections Officer
Hours: Mon- Fri shifts between 8am - 8pm
Salary: Up to £25,000 DOE plus bonus
Our client is looking for Collections Officers to join their team based in Sheffield. Working shifts between 8am to 8pm - Monday to Friday, your primary role will be making and receiving telephone calls with customers to arrange payment of outstanding debts. Salary wise, you can expect a basic salary of up to £25,000 (depending on experience) plus a monthly bonus based on your performance, giving you a realistic earning potential of £28,000 + per year.
This company is part of the debt recovery industry, working with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people clear their debts.
Key Responsibilities of the Collections Officer:
Making and receiving telephone calls from businesses and individuals to recover outstanding debts
Handling difficult conversations in a sensitive and professional manner with customers over the telephone
Entering accurate records of conversations and payment agreements into a customer database
Following processes and guidelines regarding debt collection
Required knowledge and experience for the Collections Officer role:
Clear and confident communications skills - both writing/data entry and over the telephone
Happy to make outgoing telephone calls to customers - on occasions these can be difficult conversations
If you are a Collections officer with relevant experience, please apply.
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