Online Operations Development Manager

2 weeks ago


Brynmawr Blaenau Gwent, United Kingdom Bryn Mawr College Full time

Founded in 1805, the Pennsylvania Academy of the Fine Arts (PAFA) is America’s first school and museum of fine arts. Located in center city Philadelphia, PAFA is intimate in scale with a strong sense of community. PAFA’s undergraduate degree offerings include a BFA in Studio Art and a coordinated BFA with the University of Pennsylvania. Graduate programs include an MFA and Low-Residency MFA degree, and a Post-Baccalaureate certificate. PAFA’s museum has an outstanding collection of American art, and the museum actively collects and exhibits contemporary art, including work in new media. DIVERSITY STATEMENT
Because we were the nation’s first art museum and art school, we believe PAFA has a moral obligation to ensure that every member of our community can study and work in an environment where they feel a sense of belonging. We have the additional obligation of ensuring that our community reflects that rich tapestry of beauty and diversity that surrounds our world. We are committed to modeling diversity and inclusion for the entire arts, cultural and educational sector, and to maintaining an inclusive environment with equitable treatment for all. PAFA is committed to maintaining an inclusive learning environment, and a diverse community of students, faculty and staff.
Women and diverse candidates are strongly encouraged to apply to work in our pluralistic community.
Director of Development Operations
Reporting to the Chief Development Officer and Senior Vice President of Development and working closely with the President & CEO, the Director of Development Operations will support the strategic direction of PAFA’s development efforts and manage department operations. Managing a team of three to five, primary responsibilities will include achieving financial goals set with the CDO, strategic and coordinated pipeline growth for all giving areas with a focus on major/principal gifts and campaigns, directing fundraising and stewardship events, and oversight of donor database and development communications.
Act as the architect of donor database to streamline processes and reporting, working in close concert with Database Manager and Director of IT as needed or outside vendors. Serves as central pipeline manager and clearinghouse for development-related actions and tracking across the institution.
Manages timeline/calendar, list development, and logistics for fundraising and cultivation events.
Works with the Database Administrator to maximize coordination between Raiser’s Edge and other systems, including SIS, data capture methods, and e-communications software to advance fundraising outcomes and tracking/analysis of constituent participation.
Directs and monitors database management, maintenance and data health for efficiency and accuracy of donation processing and constituent data management.
With Database Administrator and Prospect Research Analyst, creates and updates constituent management policies and procedures to ensure consistency across the institution and promote best practices.
Develops related expense budgets as well as general development expense budget.
Develops and implements ticket sales strategies and oversees expense budgets to meet goals for fundraising events including the Annual Student Exhibition and Bacchanal.
Conducts and directs analysis on the effectiveness of solicitation, cultivation and stewardship strategies, including comparative data reporting.
Ensure that reporting is in place to track progress towards goals and departmental activity, and database usage supports this and best practices.
With Director of Development Events, plans calendar of stewardship events, directs research on event attendees and maximizes opportunities for donor cultivation during events (assignments, seating, introductions, etc.).
Leads prospect review meetings and contributes to prospect strategy development and stewardship planning. Ensures accuracy of donor recognition credits, including exhibition signage, website, printed materials with Donor Relations Coordinator.
Working with the Senior Vice President of Enrollment and Strategic Communication, directs the creation and execution of donor publications and communications including the annual report, e-newsletters, donor stories and website.
Oversees list generation for all mailings and development events.
Create gift agreements, and ensure agreements meet Gift Acceptance Policy standards and institutional priorities.
Serves as development department communications liaison between marketing, the college and museum.
Bachelor’s degree and 7-10 years of development experience.
In-depth knowledge of development tracking systems, specifically Raiser’s Edge, as well as research analytics and screening tools.
Bachelor’s Degree required, Master’s Degree preferred To Apply
The Pennsylvania Academy of the Fine Arts accepts digital applications only. When submitting your application online, please save your documents as Microsoft Word (.To help us process your applications as efficiently as possible, please save your files with the following filename format:



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