Senior Technical Product Manager Tech Shoreditch, London, UK
1 month ago
At Beacon we’re a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference.
Chris and David, both software engineers, founded Beacon in 2017 to build a new kind of charity CRM using the latest technology and design principles.
Now hundreds of innovative charities around the world trust Beacon to run their core technology infrastructure. Animal welfare, human rights, disaster relief, cancer support - all powered by Beacon. You can see a quick demo of our product, here , and find out more about our features here .
We have doing good at the core of our mission, but we're also profitable, privately owned, and our goals are for long term sustainable growth - not making a quick buck for venture capitalists.
At Beacon we take building exceptional software very seriously. In a recent survey by Fundraising magazine we were rated 4.9/5 on functionality and 5/5 on ease of use - we want to keep it that way
You’ll be playing a crucial role in the organisation at an exciting point in our journey. Your focus will be on product delivery and technical management of the ongoing development of the whole Beacon product offering. While this is not a role in which you are expected to write code, you will need to deeply understand the technology we use and work closely with the engineering team in a hands-on way every day.
Responsibilities- Take end-to-end ownership of product delivery, from defining requirements to managing testing and deployment
- Manage our backlog of features, chores, and bugs (we use Shortcut ). This includes gathering and synthesising feedback from the Customer Support, Customer Success, and Sales teams.
- Assist the Customer Support and Customer Success teams in diagnosing and resolving complex customer problems
- You’ll be comfortable stepping up and taking charge of the situation when bad things happen. As alarms are blaring and deployments are failing, you’ll be cool as a cucumber.
- Talk to customers and partners regularly. You’ll need to seek out early adopters of features, gather and organise feedback, and keep our roadmap aligned with our customers’ needs
- Manage the day-to-day release communications for the engineering team, including internal and external communications about product updates and contribute to developing Beacon’s guide.
- Take ownership of the customer onboarding flow and drive development of the experience for new customers
- Develop a profound understanding of the Beacon product, and contribute to product strategy
- Be the main liaison between the Engineering team and the rest of the organisation
- At least 5 years of experience as a product manager at a B2B SaaS company
- Previous technical experience in software engineering and/or a technical university education
- Absolutely superb communication skills. You need to be able to communicate effectively across all of Beacon’s internal teams, including the founders, engineers, customer success managers, and the sales team. You’ll also need to be charming and friendly with external parties such as Beacon customers, partners, and integrations partners.
- Our customers are all charities - you'll get to build your career whilst having a genuinely positive impact on the world
- We'll give you 6 weeks (24 days) of holiday every year, plus bank holidays
- Taking time off is important. And we really mean it: We'll pay you a £60 bonus for every day of holiday you take
- Banded salary system so that everyone is paid the same for doing the same job, and compensation growth within the organisation is clear.
- Guaranteed pay rise to adjust for market changes every 12 months
- Beacon is climate positive (beyond carbon neutral), so your employment won't hurt the planet. Learn more
- A proper pension - we'll match 150% of your pension contributions (up to 10%)
- Private health insurance with routine dental & optical cover
- Modern parental leave policy (12 weeks at full pay, and it's the same for everyone, regardless of gender or circumstances)
- Cycle to work scheme
As a team we prefer to be together in our office (4-6 New Inn Broadway, London, EC2A 3PR) and we'd want you to join us - so this is not a remote role. We offer flexible working hours and while your usual place of work will be with us in the office, you can work home when you need to.
We passionately believe in doing our part to address the tech sector's diversity problemWe believe that in building diversity we build strength.
We encourage everyone with the required skills to apply, we consider building a diverse and representative team to be critical to our success, and we actively pursue building a more diverse team.
We have a banded salary system to ensure that nobody is paid differently for the same role. Salaries across the organisation, including executive pay, are entirely transparent.
Our parental leave policy provides for 12 weeks of full pay, and can be taken by any parent, regardless of their new parenting circumstances.
We are actively working to demonstrate our commitment to our values by working towards Bloody Good Period ’s ‘Bloody Good Employer’ certification and towards becoming a certified BCorp .
#J-18808-LjbffrWe have other current jobs related to this field that you can find below
-
Senior Product Owner
3 weeks ago
London, United Kingdom Tech Alchemy Full time**️Title**: Senior Product Owner **Department**: Product **Location**: London, Hybrid remote **Experience**: 3+ years in Product Management, with a technical background ideally with experience in **web3/blockchain.** **About Tech Alchemy** Tech Alchemy builds some of the most exciting startups in the world. In the past year, client projects built...
-
London, United Kingdom Beacon Full timeAt Beacon we’re a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference. Chris and David, both software engineers, founded Beacon in 2017 to build a new kind of charity CRM using the latest technology and design principles. Now hundreds of innovative...
-
London, United Kingdom Beacon Full timeAt Beacon we’re a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference. Chris and David, both software engineers, founded Beacon in 2017 to build a new kind of charity CRM using the latest technology and design principles. Now hundreds of innovative...
-
London, United Kingdom Beacon Full timeAt Beacon we’re a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference. Chris and David, both software engineers, founded Beacon in 2017 to build a new kind of charity CRM using the latest technology and design principles. Now hundreds of innovative...
-
Senior Product Manager
2 weeks ago
London, Greater London, United Kingdom Beam London Full time £100,000 - £140,000But we take care of everyone who works here with everything from coaching to personal budgets and pay highly competitively. We're one of the Hottest 10 Startups in London according to WIRED magazine and on LinkedIn's Top 15 UK Startups list for 2022. We're looking for a Head of Productto oversee Beam's digital products,with a focus on our AI and emerging...
-
Senior Conference Producer
2 weeks ago
London, United Kingdom Informa Tech Full time**Company Description** Informa** is one of the world’s leading knowledge providers. We create and deliver highly specialized information through publishing, events, training, market intelligence, and expertise, providing valuable knowledge to individuals, businesses and organizations worldwide. **Informa Tech** informs, educates, and connects the...
-
Assistant Manager
4 weeks ago
London, United Kingdom iQ Student Accommodation Full timeAssistant Manager - Shoreditch, LondonLocation: ShoreditchJob Type: PermanentDoing the right thing, even when nobody's watching? It's an iQ thing. iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities their best year yet. Our site-based teams are bursting with independent...
-
Assistant Manager
2 weeks ago
London, United Kingdom iQ Student Accommodation Full timeAssistant Manager - Shoreditch, LondonLocation: ShoreditchJob Type: PermanentDoing the right thing, even when nobody's watching? It's an iQ thing. iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities their best year yet. Our site-based teams are bursting with independent...
-
Account Manager
4 weeks ago
London, United Kingdom Bluetownonline Ltd Full time**Job Title**: Account Manager **Location**: Shoreditch **Salary**: £35,000 per annum **Job Type**: Permanent, Full Time, Office based Are you a passionate Account Manager / Salesperson with the finesse to close deals and build strong relationships with clients? Do you have the motivation and drive to succeed? Does your ambition surpass your desire to...
-
Bar Back
2 weeks ago
London, United Kingdom Nobu Hotel London Shoreditch Full time**Job Ref**:NOB1178 **Branch**:Nobu Hotel London Shoreditch **Location**:Head Office, London (Central) **Salary/Benefits**:You could earn up to £14 per hour plus excellent benefits! **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:02/02/2024 **Closing date**:17/03/2024 **ABOUT NOBU LONDON SHOREDITCH** We have...
-
London, United Kingdom Beacon Full timeAt Beacon we’re a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference. Chris and David, both software engineers, founded Beacon in 2017 to build a new kind of charity CRM using the latest technology and design principles. Now hundreds of innovative...
-
London, United Kingdom Beacon Full timeAt Beacon we’re a growing technology startup building the best nonprofit-focused CRM in the world. We passionately believe in the power of technology to make a difference. Chris and David, both software engineers, founded Beacon in 2017 to build a new kind of charity CRM using the latest technology and design principles. Now hundreds of innovative...
-
Night Receptionist
3 weeks ago
London, United Kingdom Nobu Hotel London Shoreditch Full time**Job Ref**:NOB1235 **Branch**:Nobu Hotel London Shoreditch **Location**:Head Office, London (Central) **Salary/Benefits**:£14,332.50 per annum plus excellent benefits! **Contract type**:Permanent **Hours**:Part Time **Hours per week**:20 **Posted date**:12/06/2024 **Closing date**:26/07/2024 **ABOUT NOBU LONDON SHOREDITCH** We have many exciting...
-
Commis Waiter
3 weeks ago
London, United Kingdom Nobu Hotel London Shoreditch Full time**Job Ref**:NOB1176 **Branch**:Nobu Hotel London Shoreditch **Location**:Head Office, London (Central) **Salary/Benefits**:You could earn up to £14 per hour plus excellent benefits! **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:26/01/2024 **Closing date**:10/03/2024 **ABOUT NOBU LONDON SHOREDITCH** We have...
-
In Room Dining Waiter
3 weeks ago
London, United Kingdom Nobu Hotel London Shoreditch Full time**Job Ref**:NOB1175 **Branch**:Nobu Hotel London Shoreditch **Location**:Head Office, London (Central) **Salary/Benefits**:You could earn up to £14 per hour plus excellent benefits! **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:24/01/2024 **Closing date**:08/03/2024 **ABOUT NOBU LONDON SHOREDITCH** We have...
-
Senior Product Manager Innovation Projects
3 weeks ago
London, United Kingdom Product Launch Project Manager Full timeProduct Launch Project Manager Location: Hybrid, 2 days p/w onsite in South London Position Overview: Are you ready to lead the charge into new markets with a portfolio of life-changing pharmaceuticals? As our Product Launch Project Manager, you'll be at the helm of global expansion efforts, turning dreams into reality and making a tangible...
-
Senior Product Manager Innovation Projects
3 weeks ago
London, United Kingdom Product Launch Project Manager Full timeProduct Launch Project Manager Location: Hybrid, 2 days p/w onsite in South London Position Overview: Are you ready to lead the charge into new markets with a portfolio of life-changing pharmaceuticals? As our Product Launch Project Manager, you'll be at the helm of global expansion efforts, turning dreams into reality and making a tangible...
-
Product Owner, Igaming
3 weeks ago
London, United Kingdom Tech Alchemy Full time**️Title**: Product Owner, iGaming **Department**: Product **Location**: London or Europe, Hybrid Remote **About Tech Alchemy** Tech Alchemy builds some of the most exciting startups in the world. In the past year, client projects built through Tech Alchemy have helped raise over £75 million and have been featured by Apple, Amazon and the BBC. We’re...
-
Bartender
2 weeks ago
London, United Kingdom Nobu Hotel London Shoreditch Full time**Job Ref**:NOB1194 **Branch**:Nobu Hotel London Shoreditch **Location**:Head Office, London (Central) **Salary/Benefits**:You could earn up to £15 per hour plus excellent benefits! **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:28/02/2024 **Closing date**:31/03/2024 **ABOUT NOBU LONDON SHOREDITCH** We have...
-
Commis Waiter
5 days ago
London, United Kingdom Nobu Hotel London Shoreditch Full time**Job Ref**:NOB1228 **Branch**:Nobu Hotel London Shoreditch **Location**:Head Office, London (Central) **Salary/Benefits**:You could earn up to £15 per hour plus excellent benefits! **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:03/06/2024 **Closing date**:17/07/2024 **ABOUT NOBU LONDON SHOREDITCH** We have...
