Infrastructure Specialist Full Time Permanent

3 weeks ago


Manchester, United Kingdom Great Places Housing Association Full time €42,315

Infrastructure Specialist (Networking)
Permanent,Full Time
Youll be responsible for monitoring, maintaining and improving IT systems within Great Places Housing Group. Working as part of the Infrastructure team youll need strong technical skills to enable the delivery of new network and infrastructure projects alongside proven diagnostic skills to enable prompt investigation and resolution of any system issues.
Day to day monitoring and administration Cloud based systems such as Azure and Office 365, as well as on premises VMware vSphere.
Take ownership of any system issues escalated from the service desk. Help mentor service desk colleagues and document solutions to help improve responses across the support function.
Work with the internal teams, external partners and the project management team to deliver new applications and system projects.
Help drive continuous system improvements across the infrastructure space including, Networking refresh through delivery of SD-WAN, Teams Telephony, Intune, Azure Virtual Desktop and Azure AD.
Educated to degree level or equivalent or work experience demonstrating graduate level ability.
Hands on experience of most of the following, Microsoft Azure, Microsoft 2016 to 2022, Microsoft Exchange, Exchange Online, Microsoft 365, Microsoft Teams and SharePoint online.
Strong diagnostic skills from basic IT principals using tools such as PowerShell and Wireshark.
Understanding and experience of networking, including DNS, DHCP, Network Switches, Firewalls (FortiGate preferred) and WAN connectivity using VPNs, SD-WAN and ZTNA.
A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
A passion to advocate on behalf of people and communities
To be professional and work with integrity, inclusivity and respect for diversity
Pension DC scheme (up to 10% contribution from both colleagues and Great Places)
Annual leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays
Professional fees The business pays the cost of one professional membership fee for each colleague
The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more
Health and wellbeing initiatives Our colleagues enjoy wellbeing campaigns throughout the year, with activities designed around our four pillars of wellbeing, these include career wellbeing, mental wellbeing, physical wellbeing and financial wellbeing



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