Receptionist & Admin Support

2 weeks ago

London, United Kingdom Smart DCC Full time

Salary Competitive

London

Competitive Salary plus Benefits

The main function of the Receptionist/Admin Support is to prioritise colleague and visitor experience. You will play a vital role in assisting the Workplace Experience team in the provision of high-quality effective colleague experience, including offering any assistance to help the team to provide a welcoming and productive environment.

In the provision of your role as Receptionist, we expect you to role model the values and behaviours Be Accountable, Act with Integrity and continually look for ways to Make a Difference.

What you'll be doing:

  • General admin duties providing all round support and assistance.
  • Responsible for meeting and greeting all staff and visitors to DCC office including:
  • Diary management for expected visitors.
  • Diary management of meeting room bookings.
  • Processing visitor passes in line with policy and security protocols.
  • Administering access passes in line with the starter, mover, leaver processes & security protocols.
  • Monitoring facilities in box.
  • Answering and directing incoming calls.
  • Assisting with facilities tasks as and when required.
  • Assisting with refreshments & catering requests including liaising directly with suppliers and meeting hosts.
  • Sorting and distributing post and organising couriers.
  • General admin duties providing all round support and assistance.
  • First Aider.
  • Fire Marshal.

What we're looking for:

  • Previous experience in a receptionist/ customer facing role
  • Excellent communication, time management and organisational skills.
  • Ability to prioritise multiple requests, possibly under pressure and with possible interruptions.
  • Ability to accurately complete tasks, assignments, and responsibilities in timely manner.
  • Proactive and uses initiative.
  • Dependable and flexible.
  • Able to work independently as well as part of a team.
  • Responsive to customer requests in an empathic, supportive, and productive manner.
  • Must remain calm, courteous, and polite in all circumstances.
  • Demonstrable ability to understand and improve existing processes and procedures.
  • Must be able to demonstrate good knowledge in the use of Microsoft Office applications Skills and Experiences Desirable.
  • First Aid at Work and Fire Marshal qualification advantageous.

About the DCC:

At the DCC, we believe in making Britain more connected, so we can all lead smarter, greener lives. That desire to make a difference is what drives us every day and it wouldn’t be possible without our people. Each person at the DCC brings a special kind of power to the business, and if you join us, we’ll give you the means to unleash yours. Here, we depend on each other and hold each other accountable. You have the power to challenge and make change, to take the initiative and enjoy real responsibility. Whether it’s doing purposeful work, helping us grow or building the career you want – we’ll give you the support to do it all. Our secure network for smart meters is transforming Britain’s energy system and helping the country’s fight against climate change: we want you to be part of our journey.

Company benefits:

The DCC’s continued success depends on our people. It’s important to us that you enjoy coming to work, and feel healthy, happy and rewarded. In this role, you’ll have access to a range of benefits which you can choose from to create a personalized plan unique to your lifestyle.

If there are any questions you’d like to ask before applying, please contact  Catia Pereira or complete your application, so we can learn more about you. Your application will be carefully considered, and you’ll hear from us regarding its progress.

Join the DCC and discover the power of you.

What to do now?

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you. If you have any questions you’d like to ask before applying, please contact  Catia.Pereira@capita.com

Capita Opportunity Statement:

The parent company, Capita Plc*, are a leading UK provider of technology enabled business services. We’re supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves, and people are valued for their differences. We’re always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you’ll have the opportunity to grow and develop your career in any number of directions. You’ll also become part of a network of 63,000 experienced, innovative, and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we’ll provide the support you need to do deliver. Our purpose is to create a better outcome for you.

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