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Residential Assistant

2 months ago

Islington Norfolk, United Kingdom Red Snapper Recruitment | Justice Full time

RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors.

RSR are currently recruiting for a Residential Assistant.

Our client, a charity dedicated to providing residential accommodation for vulnerable men, is urgently seeking staff to join their current Approved Premises Team in North London. Approved Premises (APs) contribute to the effective risk management of men released from prison by providing an enhanced level of supervision, monitoring and rehabilitation within the community.

The post requires experience of working with complex and vulnerable people and an understanding of the residential setting within the Criminal Justice System.

The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

Location: North London

Contract: Permanent, Full Time

Work hours: 3 shifts per week, 08.30am -9.00pm

Salary: £27,832 per annum starting salary

Main Duties and Responsibilities

  • Assist in the supervision of residents in accordance with policy and practice under the direction and guidance of managers and relevant staff where necessary. Deal with routine issues raised by residents on a day-to-day basis.
  • Staff and supervise the Approved Premises during designated shifts, referring serious incidents to designated on-call Manager and adhere to the procedure of completing incident reports as necessary.
  • Ensure enforcement of Approved Premises rules and deal with any breaches in accordance with procedures. Respond appropriately to abusive or aggressive behaviour.
  • Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes and challenging anti-social behaviour and attitudes
  • Liaise with Key Workers, Deputy Manager and Manager as appropriate to share issues concerning residents.
  • Process information and maintain records including inputting information on the database system by recording any significant occurrences relating to residents during shift.
  • Contribute to the work with substance misusers in accordance with relevant policies, practices and protocols e.g. dispensing/recording medication, drug/alcohol testing if requested by the management team
  • Answering the telephone and door and deal with any callers to the Approved Premises including monitoring the work of contractors’ accordance with procedures.
  • To monitor and record residents’ movements in and out of the building.
  • Contribute to the maintenance of a healthy, safe and productive work environment, including familiarising and using appropriate health and safety equipment. Monitor and record Health and Safety checks and related issues.
  • Report any maintenance or security issues in accordance with procedures.
  • Conduct curfew checks, wellbeing checks, fire alarm tests, room searches, clearing of residents’ room as required and monitor CCTV equipment.
  • Support the arrangement and delivery of purposeful activities for residents within the premises and undertake effective induction of residents.
  • Undertake First Aid if a resident is injured or self-harms.

Person Specification

  • Minimum 5 GCSEs at Grade C or above (including English and Maths), or equivalent qualification or relevant work experience with the ability to evidence high level numeracy and literacy skills needed to read, understand and interpret policies and the ability to write reports and correspondence for internal and external stakeholders.
  • Experience of working with a diverse range of people who have a range of social and personal difficulties, ideally those with experience of the Criminal Justice System.
  • Experience of working in a residential setting
  • Experience of working with people with challenging behaviour
  • An understanding of the underlying issues which contribute to offending behaviour
  • Understanding of the risk management of service users
  • Understanding of good Health and Safety practice
  • Understanding of good anti-discriminatory practice
  • Good oral, written, administration and IT communication skills
  • Ability to work as part of a team
  • Ability to relate to residents in both support and authority roles
  • Ability to prioritise workload and manage time effectively
  • Commitment to the values of West London Mission and an understanding of its ethos

You will require a DBS check for this role. We are able to process a DBS Check for you for you which is a requirement for this position.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alternations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.

If you would like to apply or want further information please contact janet.duhur@rsg.ltd.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR Justice is member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.