Communities Lead

3 weeks ago


Chesterton Staffordshire, United Kingdom Networx Recruitment Full time

This is truly an exciting time to join Aspire Housing and be a part of a team that always goes that extra mile

In this newly created role, you will provide inspirational leadership to our internal Caretaking team, optimising performance to ensure we deliver a high quality service.
With a customer-centric approach, you will be adept at resolving complaints, encouraging customer engagement to improve our neighbourhoods, and identifying key improvements to services whilst motivating the team to work proactively to ensure positive outcomes. You will also be accustomed to liaising with external stakeholders, partners and customers with the ability to review data trends to drive improvements and manage budgets.
If you are committed to delivering high quality services to our customers, see improvement as a necessity and want to be part of a team that has a real impact on our communities, then we want to hear from you
Aspire Housing is a leading housing provider, property developer and place shaper based in Newcastle-under-Lyme.
Created in July 2000, we own and manage more than 9,000 homes and supports around 19,000 customers across Staffordshire and Cheshire. Our profits are reinvested in new homes, in revitalising communities and in a comprehensive range of innovative support services designed to transform lives.
Our aim is to make a positive, lasting difference to individuals and communities, providing a blend of high-quality homes, community support and people-focused services.
It means putting people at the heart of everything we do - our processes, our decision making and our services. being ambitious, creative, and collaborative and always striving to work in a smarter, simpler, slicker way.



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