Personal Assistant Supervisor

3 weeks ago


Greater Manchester, United Kingdom Career Moves Group Full time

Supervisor - Logistics Specialist - Global Super Brand Permanent
ASAP Start

Our client, a global super brand has an exciting opportunity for a Logistics Supervisor to manage a small team who focus on the successful delivery of International customer orders. The supervisor will manage the day to day running of a team, supporting with any issues in the customer order process, manage internal & external stakeholder & supply chain relationships, provide team updates to senior managers, look after any complex order enquiries or customer complaints, advise and train individuals on the team & new starters, review and manage team KPI's. Deputising for Logistics manager in absence.

Managing the day to day running of the Logistics team
Manage team KPI's, reporting data & reports to senior Managers
Supporting with complex customer enquiries & supply chain issues
Being the main point of contact for all internal departments, including Purchasing, logistics imports, finance and operations teams.
Monitor, leverage & improve performance KPI's
Successful KPI management, improve performance & drive business decisions
Weekly calls with freight forwarders, shipment updates and customs clearance status
Deliver Customer Service perfection through quick response time via email/phone availability to questions, complaints and ad-hoc requests.
Analyse and prepare data for reporting
MS Office including managing Excel spreadsheets.

Previous experience working in Apparel, Sports, Retail within Digital FMCG in a supervisor capacity, or leading a team could also be highly advantageous but not essential.



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