Manager-Account Manager
3 weeks ago
Full time- 5 days a week
Between GBP25,00- GBP27,000 per annum, depending on experience.
Based at our office in Horley with a move to Leatherhead, Surrey toward the end of the year.
Patricia Whites is a nationwide Care agency and is the longest established introductory live-in care agency in the UK. Our friendly team is based in Horley, but you will have the flexibility of working from home 2 days a week.
As an Account Manager, you will be responsible and accountable for successfully and appropriately matching our Clients and Carers, as well as retaining our current client base. Although this role is very people orientated and managing relationships is key, there will be some KPIs set to drive business and personal performance.
providing a high level of tailored service by appropriately matching Clients with Carers taking into consideration the Clients needs and Carers suitability
- evaluating the matching process and drive own and team performance and help others improve personal and business performance.
- provide accurate handover to colleagues whilst maintaining a seamless transition so service delivery remains efficient and streamlined
- a confident telephone manner
- excellent organisational skills and diary management
- Microsoft Office proficiency - including Excel
- 25 days annual leave per year, plus bank holidays and an additional day for your birthday.
Trinity Homecare Group's brands include Berkeley Home Health, Trinity Homecare, Corinium Care, Country Cousins, Patricia White's, Fitzrovia and GenuineCare. Care is at the heart of everything we do, and it's important that you are as passionate as we are about ensuring we have brilliant people to help us deliver.
Job Types: Full-time, Part-time, Permanent, Zero hours contract
Company pension
Day shift
Holidays
Monday to Friday
Night shift
Weekend availability
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