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Senior Business Analyst

4 months ago

Leatherhead Surrey, United Kingdom KBR, Inc. Full time
Job Description

About KBR and the Project

KBR has developed and implemented an innovative, cost-effective solution for the strategic management of estates and facilities services. The Estates Intelligence model and our 6 A methodology; Aggregation, Automation, Asset Management, Assurance, Audit and Analytics, enable the strategic management of estates and facilities services, which is an evolving model in the FM market.

As part of the ongoing growth of its Estates Intelligence, KBR is actively recruiting to expand its team to deliver current and future public sector Estates Intelligence contracts.

Your Role

This is a 12 months Fixed Term Contract

In this role, you will act as a line manager to our Data Controller and Business Analysts. You'll be the driving force behind our support operations, actively participating in triage calls to swiftly resolve incidents and ensure customer satisfaction. Your expertise will be crucial in discussing solutions with stakeholders, identifying gaps, and implementing improvements and new functionalities.

Collaborating closely with our IT & Systems Manager, you'll define and manage custom developments versus product enhancements, ensuring our solutions remain aligned with client needs. Your ability to understand and translate customer requirements into comprehensive documentation will be instrumental in

driving project success.

As a forward-thinker, you'll stay abreast of industry trends and developments, providing invaluable insights that propel our business forward. Your understanding of our technical roadmap will guide the implementation of innovative solutions for both new and existing clients.

Required Skills & Qualifications

Essential:

  • Significant Business Analysis and stakeholder management experience
  • Experience working in an operational environment using ITIL service management processes
  • Experience managing a team
  • Experience in business process development
  • Hold or are eligible to apply for Security Clearance to CTC level

Desirable:

  • Working knowledge of the public sector
  • Functional understanding of all components of the Estates Intelligence Platform, including but not limited to the following technologies:

CAFM Software, including Mobile Delivery Solutions

Database Solutions (SQL Server, Data Warehouse Technologies)

Data Warehouse/ Reporting Technologies

Integration Technologies

Cloud Telephony Software

  • Experience of managing work using Kanban

The role is hybrid. Based at out Leatherhead office (3 days) and WFH.

Better, Stronger, Together

Our employees are the heart of everything we do. That’s why we’re dedicated to creating collaborative environments that transcend cultures and geographical boundaries, where all ideas, viewpoints and input are heard, respected, and considered.

Working at KBR means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions and services.

INCLUSION AND DIVERSITY AT KBR

At KBR, we are passionate about our people, sustainability and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to and ongoing journey toward being a more inclusive and diverse company. That commitment is central to our team of teams philosophy and fosters an environment of real collaboration across cultures and locations. Our individual differences and perspectives bring enhanced value to our teams and help us develop solutions for the most challenging problems. We understand that by embracing those differences and working together, we are more innovative, more resilient and safer.

We Deliver — Together.

KBR EQUAL OPPORTUNITY EMPLOYER STATEMENT

  • KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.