Temporary Administration Assistant

2 weeks ago


Cambridge Cambridgeshire, United Kingdom NewFlex Full time

Hours: 40 hours per week, Monday toFriday - 8:30am to 5:30pm (occasional work out of normal business hours)
NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, Freedom at Work, and support to create, grow and enjoy running their businesses in our centres.
Weve been going from strength to strength for 25 years to cement our position as The Property Manager for the New Economy. Were currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. TheCentre Operations Assistantprimary responsibility is to deliver world class customer experience and support the General Manager to deliver operational excellence keeping the centre safe and compliant in line with our policies and processes.
Ad hoc duties as and when required by the General Manager
Commercial
Ensure the capture of billing for all revenue
To have a comprehensive understanding and ensure compliance with the NewFlex health and safety policy and processes
Ensure appropriate health and safety arrangements are in place to minimise risks and provide for safe working conditions for all building users
Ensure all building related issues are reported via the property portal and oversee remedial actions, as required, are completed in a timely manner
Strict monitoring of contractors to ensure their working practices are in line with our policies and processes
General administration and coordinating of contractors for planned works
Ensure the centre operates in line with company policies, procedures and processes
Escalate identified issues and risks to the General Manager
Validating customer identification to ensure adherence to AMLR policy
Work with the Compliance Manager to ensure our virtual customers are managed and operate in line with our virtual policy
Training
-Complete all mandatory training modules annually: -
Data Protection Awareness
Fire Safety Plus
Fraud Prevention
Minimum Grade C in English and Maths (or equivalent)
Confident user of Microsoft office 365 (Word, Excel and Outlook)
Fire Marshal (Training provided)
First Aid at Work Certificate (Training Provided)
Planning and organising
Building relationships
33 days Annual Leave (including Bank Holidays)
Birthday Off
Discounted Private Medical Insurance Cover
Life Assurance
Cycle Scheme
NEST Pension Scheme
Employee Assistance Programme
Training Support Package
Enhanced Maternity, Adoption, Shared Parental and Paternity Pay



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