Assistant Director of Quality

4 weeks ago

Elmbridge Worcestershire, United Kingdom Major Recruitment Oldbury Full time

Major Recruitment are currently recruiting for Assistant Operational Manager to be based from our Esher depot.
Working hours: Shift work is required, and times of attendance vary between 06:00 and 17:00.
Pay rate: ( 38k/ 19.49ph)
Location: Esher Surrey KT10
THE CANDIDATE MUST HAVE WORKED IN LOGISTICS INDUSTRY IN ORDER TO BE SELECTED FOR THE ROLE
The Assistant Site Manager will support the Site Manager to effectively manage the site covering Waste Collections including ensuring Health & Safety compliance, delivering first class customer service in line with pre-defined business KPI's, promoting employee engagement to support continuous improvement in productivity and quality of service provision and best in class performance.
OPERATIONAL RESPONSIBILITIES
Manage service completion within SLA including bin deliveries, bulky collections and missed bins.
Ensure compliance to contractual requirements around 100% in cab usage.
Ensure corrective action is taken for any service failures.
Provide pre and post shift reports to JWS.
PEOPLE MANAGEMENT
Sets and agrees clear objectives with all operational staff, regularly monitoring their performance and taking corrective action where appropriate.
Leads and motivates staff through positive employee engagement through open communication
Undertake people management responsibilities including PDRs, performance conversations, absence management and dealing with disciplinary matters and grievances in line with Company policy
Carry out inductions for new employees and agency workers.
Proactively manage annual leave in accordance with annual leave ceilings.
Forecasting and planning of resourcing requirements to ensure sufficient people and vehicles are available to deliver contract requirements within SLA.
PERSON SPECIFICATION
Local geographical knowledge
Good transport / logistics knowledge
Experience of operational line management
Experience of managing in a labour intensive, multi-shift environment
Full clean driving license with HGV Class 2 entitlement or willingness to be put through this training.
Willingness to travel between site locations when required.
Willingness to complete ongoing career development including but not restricted to First Aid at Work, Manual Handling, Fire Marshall, Topset Accident Investigation.
Flexible working hours to ensure Supervisory cover for start and end of shift
INDLS
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