Senior ICT Infrastructure Specialist
6 days ago
Our hosting team delivers InterSystems’ solutions as hosted or managed services, anywhere in the world. As more and more clients change to hosted solutions, we are looking for junior and senior systems engineers to join the team and help us with delivering the high levels of availability, performance and security that our clients have come to rely on.
Great Bonus Scheme
Private Medical Insurance
Optional Enhanced Pension Scheme
Nuffield Health Discounts
Group Responsibilities - Deployment
Collaborate with co-location partners to design cage, rack, and server layouts and ensure sufficient space, power, and cooling for current and future needs.
Lead or support server, network, and hosting equipment deployment, including hands-on builds and configuration when needed.
Work with stakeholders to secure pre-operational sign-offs and ensure solutions meet performance requirements such as security, availability, and response times.
Manage and maintain hosted infrastructure (servers, storage, backups), including proactive issue prevention and backup oversight.
Define, document, and improve operational processes, including ITIL-based incident, change, problem, and configuration management, and ensure alignment with wider company workflows.
Provide technical support for hosted services, participate in a 24×7 on-call rotation, resolve incidents promptly, and deploy approved changes and updates.
Strong hands-on experience with server hosting (e.g. data center) infrastructure, ideally Cisco UCS, Dell servers and Dell storage technologies
Hands-on storage/SAN and backup experience ideally one of Dell Data Domain, Dell backup software, Veeam and/or Rubrik
Strong Windows skills, especially Active Directory and Group Policy
Hands-on VMware deployment and management experience with VMware
Hands-on Linux deployment and management experience with RHEL 8 or newer
Strong understanding of the principles of IT security, including ISO27001
Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred)
Powershell, Puppet, Ansible, Python)
ITIL knowledge – principles and application
InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide.
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