Administrator Part-time Learning Disabilities

1 week ago


Egham Surrey, United Kingdom Drake International UK Full time

We're seeking a detail-oriented Administrator to join a dynamic team at a well-established technical services company. This role offers an exciting opportunity to be at the heart of their operations, handling diverse administrative responsibilities across sales, support, dispatch, and invoicing functions.
Key Responsibilities

Managing data entry and maintenance in their ERP system
Processing customer orders, preparing quotes, and issuing invoices
Handling service and maintenance cases
Managing RMA processes (returns, repairs, and warranty claims)
Providing comprehensive customer support and query resolution
Supporting field engineers and contracts team
Maintaining accurate stock records and inventory management
Contributing to system improvements and data accuracy

What You'll Do

Answer incoming calls and provide first-line support
Process sales orders from contract managers
Create quotes and handle order acknowledgements
Work collaboratively with various departments including Systems Manager, Stores team, Account Managers, and Contract Engineers
Assist with stock management and inventory precision
Provide coverage for team members during absences

The Ideal Candidate Will Have

Strong administrative and organisational skills
Experience with ERP systems
Excellent attention to detail
Strong customer service orientation
Good problem-solving abilities
Team-oriented mindset
Commitment to continuous improvement

What They Offer

Opportunity for skill development and training
Supportive team environment
Comprehensive training program
Professional development opportunities



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