Training Services Consultant

2 weeks ago


Smethwick West Midlands, United Kingdom Reed Full time

Service Advisor
If you’re adaptable, detail-oriented, and passionate about delivering exceptional service, this might be the role for you
We’re currently working with our client who are looking for a customer-focused Service Advisor to join their team.
Your responsibilities will include liaising with other departments, managing sales orders, and providing excellent service to our customers.
Efficiently liaise with other departments to ensure seamless service delivery.
Manage sales orders for both counter and contract customers.
Arrange product deliveries and collections.
Manage warranty issues and claims.
Undertake ad-hoc duties as needed.
Automotive Industry Knowledge: Prior experience in the automotive industry, especially in service or parts, is highly desirable.
Customer Service Skills: Strong communication and problem-solving abilities to address customer needs effectively.
Technical Understanding: Familiarity with automotive components and terminology.
Compensation and Benefits:

Working Hours: Mon-Fri, 08:00-17:00.
Holiday Entitlement: 25 days plus bank holidays.
Excellent pension scheme



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