Senior Manager, Quality Management

4 weeks ago

Chelmsford Essex, United Kingdom Essex County Counci Full time

Intelligence Manager - Quantitative and Qualitative Research
Fixed Term,Full Time
Please note this role will be offered on a fixed-term contract or secondment basis to January 2025.
At Essex County Council, our work impacts the lives of over 1.We work hard to meet our residents’ needs – from protecting vulnerable children, to helping older residents remain independent; from improving quality of life through better public health, to unlocking economic opportunities across our towns and cities. We need to take decisions based on meaningful insight and high-quality research. As an Intelligence Manager, you’ll join a senior team responsible for delivering high-quality research and analysis to support strategic decision-making. The role is a great opportunity to influence senior political and executive leaders with the county council and across our partners, generating insights that them to shape policy and to design interventions that improve quality of life for residents and communities.
In this role you will oversee a broad programme of quantitative and qualitative research focused on the council’s key priorities. You’ll lead a team of specialist researchers, helping them to navigating a complex political environment, and using your experience to identify where the team’s skills and capabilities can add most value. You’ll build strong and productive working relationships with senior stakeholders across the council and beyond.
In return, you can look forward an excellent rewards package, as well as flexible working and long-term career opportunities.
leading a team that provides the council and its partners with actionable, insightful, research evidence and recommendations that support the achievement of strategic priorities.


~ operational leadership of a multi-disciplinary research team, contributing to the ongoing development of ECC’s research capability by managing and developing our research infrastructure and supporting staff to develop their technical capabilities.


~ delivering analysis and research that tests existing assumptions, seeks to understand lived experience and provides a firm evidence base to shape new thinking and make decisions.


~ progressing research projects through appropriate research governance processes, ensuring that the council’s research is carried out in a meaningful and ethical manner.


~ gathering and making available case studies, data and management information to enable the ongoing monitoring and evaluation.


~ building effective and beneficial internal and external relationships.

We’re looking for people with significant experience in delivering research and analysis for large, complex organisations. You’ll have a track record in delivering research that impacts strategic decision making, possibly, but not necessarily, in a local government setting.
Evidence of continuing professional development and expert knowledge in a relevant area.


~ Demonstrable experience of successfully delivering high quality research that impacted on strategic decision making, preferably in local government.


~ Significant experience of undertaking research, analysis and/or providing an intelligence function to a large complex organisation.


~ Extensive knowledge of quantitative and qualitative research methodology, ethical research practices and the Data Protection Act.


~ You should have a degree in a relevant subject, and knowledge of quantitative and qualitative techniques and research governance.

For more information or an informal conversation please contact Alastair Gordon, Head of Profession Research and Citizen Insight, via Alastair.Essex County Council is proud to be a Disability Confident Leader. Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
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