Senior Manager of Content, Communications and Creative

2 weeks ago


City of London Greater London, United Kingdom PingPong Payments Full time

Job Description Founded in 2015 by a group of seasoned professionals in New York, PingPong has emerged as a leading payment service provider dedicated to serving the unique needs of enterprise-level cross-borde globally. Our commitment lies in delivering unparalleled services to empowering our clients to foster business growth and success on a global scale.


You will manage all external communications efforts as a key member of the International Marketing team.

You will be the day-to-day lead for earned media, as well as external agencies and the internal team for communications and marketing programs. You will partner closely with product marketing, business development, and corporate comms teams to develop influential content that builds awareness of our company and solutions.

This role is based in our London office.


Develop, align, and execute a comprehensive communications strategy that tells our story and drives our growth.
Use this understanding to identify communications and media opportunities and ensure that PingPong’s value comes across in our content.
Manage external vendors and a network of freelancers to support the development of communications campaigns, bylines, and industry events.
Partner with our content marketing team to support our global enterprise-focused newsletter(s) and blog.
Develop and refine our communications KPIs and metrics, and monitor and analyze performance over time, deriving and applying actionable insights to improve content performance and ROI over time.
Lead and support communications campaigns across all marketing workstreams, collaborating with stakeholders to deliver programs against key priorities while seizing opportunities for current event-relevant, reactive campaigns, and more.
Lead all external media communication launch assets, finalizing materials like press releases, media strategies, spokesperson talking points, and reports.
Prepare and staff executive leadership interviews, meetings and speaking opportunities with senior leadership.
Oversee all news engine efforts and events, ensuring media impression goals are maintained and activations support telling PingPong’s narrative in the most media-worthy way as possible.
Manage communications team budget.

8+ years of public relations experience including 2+ years of agency experience and in-house experience at a B2B fintech brand. Other relevant work experience can span marketing, product marketing, content marketing, or journalism.
~ Progressive media relations / corporate communication background.
~ Educated with a relevant degree in Marketing, Communication or a related field. A master's degree is a plus.


Excellent written and verbal communication skills with superior attention to detail.
Strategic thinking capabilities and can develop creative programs independently as needed.
You should be comfortable in the role of captain, player, or coach depending on the project.



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