Application Support Analyst
2 months ago
Its is a journey that goes around the world serving financial institutions and companies in more than 90 countries. Our offices across EMEA are conveniently positioned to enable a fulfilling and flexible, hybrid work-life balance. Offices in Theale, London, Paris, Geneva, Zurich, Or Yehuda, Beirut and Prishtinë cover our financial technology solution suite and delivery model, supporting our customers across sales, programme management, operations, technical support, and development hubs.
The Technical Support Engineer will have a key role in the Customer satisfaction by troubleshooting technical issues, provide timely and accurate customer feedback, among other duties on our software solutions and platforms.
Follow-up, resolve or escalate of cases using ITIL procedures
Define and request configuration and code solutions
Deliver high quality technical directives
University Degree in IT or equivalent such as Engineering school and between 1 to 2 years’ experience in a similar role.
Experience with Linux machine operating systems is a must
Proficiency with SQL queries & commands required
A working understanding of ITIL processes. ITIL 4 foundation certification would be a plus.
Working experience with K8S and Docker is advantageous
fluent in English (German would be advantageous)
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London, United Kingdom DGH Recruitment Full timeJob Description Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join our London based client on an initial 6 month contract basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding customer service, enhance...
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London, United Kingdom Dgh Recruitment Full timeApplication Support AnalystHit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.A fantastic opportunity has arisen for an Application Support Analyst to join a London based global law firm on a permanent basis.Application Support AnalystSummary:The primary objective of this...
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London, United Kingdom Dgh Recruitment Full timeApplication Support AnalystHit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.A fantastic opportunity has arisen for an Application Support Analyst to join a London based global law firm on a permanent basis.Application Support AnalystSummary:The primary objective of this...
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