Performance, Quality
3 weeks ago
Posted today
Full Job DescriptionFull Job Description Job Description
We are currentlypartnering with a market leading Insurance company to recruit aPerformance, Quality & Governance Analyst. Reporting into thePerformance, Quality & Governance Director you will be providinganalytics and expertise in the areas of Vendor Management, SLAreporting and regulatory Governance.
Responsibilities will include but are not limited to;
- Liaise with local and group teams tounderstand assigned areas and performance
- Develop reporting &SLA capabilities and manage performance metrics and reporting forassigned remit
- Create or track/implement a calendar ofcontract renewals and track progress to completion
- Support ormanage a vendor governance process to drive a performance culture with3rd parties and internally using third party governance framework andtiering system.
- Create Management Information decks andreports for governance meetings, adhering to corporate standards
- Summarize, consolidate and independent; validate reportingfrom third parties
- Stakeholder Engagement: Works closely withvarious stakeholders across the enterprise, including Quality &Governance, Third Party Risk, Legal, Procurement, and Finance teams.
The ideal candidate should have;
- Experience in implementing or managinggovernance processes related to vendors and suppliers
- Experience working for an insurance company
- Exposureto reporting & SLA development experience
- Knowledge of PMOand project processes
- Regulatory reporting experience
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