Telefriending Coordinator

3 weeks ago


Edinburgh, United Kingdom With Kids Full time

Community Development & Social Enterprise

Disability

Equality & Law

Health

Housing & Homelessness

International Development

Learning

Local

Local Infrastructure Organisation

Older People

Other

Social Care

Youth

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  • FTE salary based on 36 hours per week. Post is 16 hours per week. This is a fixed term contract until 31st March 2025
Role

We are seeking to recruit a motivated, skilled and highly organised coordinator to lead our Telefriending Service,and to and contribute to the support that LGBT Health offers to LGBT+ older people (50 years+) throughoutScotland.

The main purpose of the role is to lead on the delivery of the Telefriending Service which offers regular phone-basedsupport to LGBT elders throughout Scotland. The Coordinator is responsible for:

  • carrying out initial assessment with new referrals and matching referrals
  • recruit, train and supervise volunteers and sessional staff
  • coordinate weekly staff and volunteer rotas
  • lead a team of sessional staff and volunteers
  • promote the service
  • collect and collate reporting data
  • ensure that the Telefriending project is delivered to a high standard
Application notes

We welcome applications from all sections of the LGBT+ community

If you sign up you'll be able to save notes on active jobs.

Interested in leading and supporting the business functions of the ALLIANCE?

The ALLIANCE has an opportunity to join our Corporate Services team as a Finance and Corporate Services Manager, withmanagement responsibility for finance, HR, office management, facilities and IT.

You will provide high level administrative, strategic planning and operational support; manage financial matters andhelp with budgets and financial projections; help develop policies, rules and guidelines for the wholeorganisation; offer advice and support to senior management; prepare reports and submissions about theALLIANCE's resources and operations and help with staff management.

You will have:

  • Accounting qualification, ideally Chartered (ACCA)
  • Proven experience of working in corporateservices
  • Previous experience of using Sage Line 50 accounts
  • Ability to horizon scan to identifyopportunities and risks
  • Excellent organisational skills
  • Experience of staff management within anorganisation
  • Experience of day-to-day management of the finance function
  • Experience of managingthe IT function within an organisation
  • Experience of preparing budgets and quarterly managementaccounts, including variance analyses and reforecasting
  • Experience of preparing and submitting VATreturns
  • Experience of month end, quarter end and year end finances
  • Demonstrable skills inbusiness administration and leadership skills
  • Experience ofoffice management and ability to establish, oversee and develop the organisation’s infrastructure
  • ITskills in word processing, spreadsheets, databases and financial packages
  • Flexible approach

It would be desirable for you to have experience of:

  • Understanding of membership organisations
  • Experience of working with Boards andCommittees
  • Experience of working in the third sector

As an ALLIANCE employee you will benefit from:

  • 210 hours annual leave (equivalent of 30 days)
  • 91 days public holiday (equivalent of 13 days) that canbe taken flexibly
  • Additional leave between Christmas and New Year
  • Contributory pensionscheme
  • Open to flexible working (formal and informal)
  • Hybrid working – opportunity to work fromhome for part of the week
  • Enhanced maternity and paternity pay
  • Employee Assistance Programme
  • Learning and development opportunities
  • Corporate ratesfor gym membership
  • Time off in lieu
  • Cycle Scheme

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talkflexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meetevery point on the job description, if this role and our organisation feels like a good fit for you, we stillwant to hear from you.

Please note, this role is subject to a 6-month probationary period.

  • Home working with attendance at our office in Central Glasgow as required (Remote)
  • Closing20th May 2024

MND Scotland is the only charity in Scotland dedicated to supporting people with MND, their families, andfriends.

Since being founded over forty years ago, MND Scotland has provided practical, financial and emotional support toanyone affected by MND whilst also funding essential research into finding effective treatments and a cure.

MND Scotland is funded entirely by donations and grants. The charity’s patron is Her Royal Highness, the PrincessRoyal.

Everything we do, and the way in which we do it, puts the MND Community at our core. The Welfare Rights Advisor’srole is to ensure provision of the advice and practical assistance needed to maximise the financial supportavailable to individuals and families affected by MND.

Reporting to the organisation’s Welfare Rights Lead, you will ensure that people with MND and their families haveaccess to the benefits to which they’re entitled. Ensuring provision of the advice and practical assistanceneeded to maximise the financial support available to individuals and families affected by MND. You will workwith people affected by MND to identify their entitlements, based on their individual circumstances, and submitappropriate applications. Liaising with public bodies, as required, assisting clients in navigating oftencomplex application processes and ensuring speedy access to benefits. Reassuring people with MND that they arebeing supported through a difficult situation.

You will be a highly motivated individual, have experience in welfare and benefits, have excellent communicationskills and enjoy new challenges. A clear understanding of statutory welfare and benefits systems and processesis essential. As well as an awareness of the barriers faced by people with significant illnesses in society.This will enable people with MND to spend their precious time building special memories with their families,rather than worrying about their finances.

If you are someone who works well under pressure, who can manage an often varied and time-sensitive workload and whobelieves in our vision of a world without motor neuron disease, then we would love to hear from you.

Interested in joining the Links Worker Programme at the ALLIANCE? We are looking for someone dynamic, organised andwith great people skills to join our well-established Links Worker Programme.

The post holder will be responsible for developing and delivering our Energy and Efficiency outreach project toGlasgow and West Dunbartonshire and will provide a specialist service to people who often experience complexsocial circumstances, using agreed, person-centred principles for monitoring, auditing and evaluating programmedelivery

You will have:

  • Experience at delivering advice to a wide range of citizens and be familiar with benefit entitlements as well asshowing empathy and understanding of the issues faced by our citizens.
  • Knowledge and understanding ofthe environmental, social and economic problems of deprived areas and the roles of the public, private andvoluntary sectors in tackling them.
  • Demonstrable experience and knowledge of the provision of advice tolow-income households in energy efficiency or related fields.
  • Self-motivation and the ability to workwith limited supervision.
  • The ability to work with a wide range of people and proven experience ofworking with vulnerable householders, low income and/or other disadvantaged groups, including a strongunderstanding of the challenges faced by people living in areas of deprivation in relation to livingwell.
  • Tact and diplomacy when liaising with a wide range of organisations.
  • A solution-focusedapproach.
  • Non-discriminatory values.
  • Proven and highly effective interpersonal and communicationskills in working with people on a 1:1 basis and with organisations.
  • Excellent influencing, negotiationand motivational skills in order to engage people and to enable them to take up a wide range of communityservices and activities.
  • Excellent networking, recording and information managementskills.
  • Knowledge of facilitating service improvement and appreciation of different organisationalcultures and workforce development.
  • Ability to work effectively as part of a team and on owninitiative.
  • IT skills in word processing, spreadsheets, email and the internet.
  • An ability andwillingness to travel extensively within the local community and wider area.

It would be desirable for you to have experience of:

  • Experience of project-based work in the fields of energy efficiency, community development and regeneration,housing, health, social policy or consumer issues.
  • Education to a degree level, equivalentqualifications, or relevant experience.
  • Experience of the preparation and delivery ofpresentations
  • Experience of speaking to groups

As an ALLIANCE employee you will benefit from:

  • 210 hours annual leave (equivalent of 30 days)
  • 91 days public holiday (equivalent of 13 days) that canbe taken flexibly
  • Additional leave between Christmas and New Year
  • Contributory pensionscheme
  • Open to flexible working (formal and informal)
  • Hybrid working – opportunity to work fromhome for part of the week
  • Enhanced maternity and paternity pay
  • Employee Assistance Programme
  • Learning and development opportunities
  • Corporate ratesfor gym membership
  • Time of in lieu
  • Cycle Scheme

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talkflexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meetevery point on the job description, if this role and our organisation feels like a good fit for you, we stillwant to hear from you.

The ALLIANCE is excited to be recruiting a new Digital Hub Assistant to join the ALISS (A Local Information Servicefor Scotland) team.

The Digital Hub Assistant will support the day-to-day operations of the ALLIANCE Digital Hub which incorporates ALISS- A Local Information System for Scotland - and Digital Health and Social Care Programmes.

The successful candidate for this role should have:

  • Proven experience in providing programme-specific administrative support.
  • Proficient in using officesoftware (Microsoft Office suite) and digital communication tools.
  • Familiarity with digital tools andplatforms, including content management systems and social media.
  • Demonstrated ability to workcollaboratively in a team environment.
  • Strong written and oral communication skills.
  • Ability totravel around Scotland with occasional need for overnight stays away from home.
  • Proactive with theability to prioritise workload and manage time effectively.
  • An understanding and commitment to equalopportunities, non-discrimination, and accessibility.

As an ALLIANCE employee you will benefit from:

  • 210 hours annual leave (equivalent of 30 days)
  • 91 hours of public holidays (equivalent of 13 days) thatcan be taken flexibly
  • Additional leave between Christmas and New Year
  • Contributory pensionscheme
  • Open to flexible working (formal and informal
  • Hybrid working – opportunity to work fromhome for part of the week
  • Enhanced maternity and paternity pay
  • Employee Assistance Programme
  • Learning and development opportunities
  • Corporate ratesfor gym membership
  • Time off in lieu
  • Cycle Scheme

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talkflexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meetevery point on the job description, if this role and our organisation feels like a good fit for you, we stillwant to hear from you.

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  • Edinburgh, United Kingdom LGBT Health and Wellbeing Full time

    We are seeking to recruit a motivated, skilled and highly organised Telefriending Coordinator to lead our Telefriending Service , and to and contribute to the support that LGBT Health offers to LGBT+ older people (50 years+) throughout Scotland. About us Established in 2003, LGBT Health and Wellbeing is Scotland’s health and wellbeing charity for...


  • Edinburgh, United Kingdom LGBT Health and Wellbeing Full time

    We are seeking to recruit a motivated, skilled and highly organised Telefriending Coordinator to lead our Telefriending Service , and to and contribute to the support that LGBT Health offers to LGBT+ older people (50 years+) throughout Scotland. Established in 2003, LGBT Health and Wellbeing is Scotland’s health and wellbeing charity for LGBTQ+ people...


  • Edinburgh, United Kingdom With Kids Full time

    Community Development & Social Enterprise Disability Equality & Law Health Housing & Homelessness International Development Learning Local Local Infrastructure Organisation Older People Other Social Care Youth If you have an account on Goodmoves you can shortlist jobs you are interested in. ~ FTE salary based on 36 hours per week....