Head of Digital Client Service Delivery

4 weeks ago

United Kingdom Sentinel Full time

Head of Digital Client Service Delivery / Senior Product Manager / Senior Project Manager

Location: Remote, United Kingdom

Contract Type: Permanent

Schedule: Full Time, 37.5 Hours per Week

Are you ready to drive digital transformation at a leading UK accountancy firm? We’re seeking a dynamic Head of Digital Client Service Delivery to revolutionize the clients' experience.

Your Role:

  • Integrate third-party software with the client platform.
  • Create a best-in-class digital journey for the clients.
  • Advocate for digital change and manage strategic partnerships.
  • Develop and deliver the UK digital strategy in alignment with global initiatives.
  • Collaborate with stakeholders to implement new digital products and services.
  • Position the firm as a leader in digital client services.

Key Responsibilities:

  • Optimize third-party digital supplier relationships.
  • Increase usage of the client platform.
  • Engage the business to use digital products and gather client feedback.

Skills & Experience:

  • Proven experience in launching digital services and products.
  • Strong organizational, communication, and analytical skills.
  • Flexible and adaptable, with experience in matrix organizations.
  • Confident and open to feedback, with a background in professional services.

Key Competencies:

  • Excellent communication and influencing abilities.
  • Strong team orientation and collaboration skills.
  • Sound business judgment and decision-making.

Ready to lead digital transformation? Apply now to significantly impact the company's digital client services

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