Head of Remote Support Services

2 weeks ago

Exeter Devon, United Kingdom Disclaimer: ANY-Web Ltd. Full time

We are recruiting for the role of Service Manager in our Work After First Hearing team covering the Exeter area .
We trust and empower colleagues to work in a hybrid way, providing the resources, equipment, and support, so that individually and collectively, we can be the voice of children and young people when the family court makes critical decisions about their futures.
Whilst this role is part of a team based from our office in Exeter , our teams work flexibly and remotely, your proximity to the office doesn't always have to be a critical consideration.
We are a diverse, inclusive organisation that is a safe space for colleagues with shared aspects of identity and lived experience, which helps ensure we provide a service which promotes the diversity and uniqueness of children and families from all backgrounds. We especially welcome applications from people from diverse backgrounds as we strive to ensure our workforce reflects the diversity of the children and families we work with.
We provide extensive wellbeing support for colleagues, as well as excellent benefits, all of which we hope encourages you to join us.
Being a Service Manager is very rewarding but as you would expect, challenging too. In Work After First Hearing teams, Family Court Advisers - which is what we call our Social Workers - typically have a mixed Public and Private Law caseload.
The role is within our Private Law team, where Family Court Advisers are involved when families require the assistance of the court to agree on the best child arrangements for the child(ren) involved. Family Court Advisers are typically involved with children for a period of assessment for the court, undertaking direct work with children, gaining their views and wishes and representing these to the court via written reports and giving evidence and advocating for arrangements that are in their best interests. This will draw on robust risk assessment and mediation skills.
Expert knowledge of children's social work, including safeguarding, statutory and assessment frameworks
A track record of highly effective practice management or supervisory experience
Demonstrable experience of being a practice educator with the skills to continuously monitor, manage, develop and improve team and individual performance
Proven ability to establish strong and effective networks with other agencies.
We also know that to join us you want to be rewarded in a variety of ways, including quality time away from work to spend time with those important to you, support to manage your financial present and future, whilst also being trusted to manage your work/life balance. We have an extensive package of benefits that you can find out more about when you click through, including excellent holidays and a generous Local Government Pension Scheme to name just two things.
We also understand that you will want to work for an organisation that is both passionate and committed to supporting your wellbeing. If this is the case, we recommend you apply and as part of your application you can ask questions, and this may allow us to contact you and provide you with the required information that will help you decide if you still wish to be considered.
Please be advised successful applicants will be subject to a range of pre-engagement checks, including a Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed.

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