Telephone Liaison Officer

4 weeks ago


England, United Kingdom Alexander Fisher Recruitment Full time

We are looking for an experienced Resident Liaison Officer for my Client for an on going role covering a project in the Haringey, North London area. Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the team.
Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.
Liaise with site team and Project Manager to ensure the smooth running of the project
Basic site administration including data entry of the in house ‘probe’ system for such as:
Right to Work Checks - Checking of right to work for subcontractors including taking copies of passport or checking settlement status on the government website.
Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised and recommend changes, in line with company policies.
Answering of phone calls and making any necessary appointments.
Work with client and resident representatives to track all services within the project, issues raised and their resolution.
This Resident Liaison Officer role is on going, working on a temp to temp or CIS basis. Full time role Monday- Friday.

Immediate starts available.

All applicants for this resident liaison officer role most have a driving license and have their own transport to use for work.


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