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Assistant Spa Manager

1 month ago

Doncaster South Yorkshire, United Kingdom Advanced Hair Studio group Full time

Hair & Beauty Services (Trades & Services)

endota is Australia’s largest network of day spas, renowned for our amazing treatments, products, and down to earth service. With over 20 years in the wellness industry and over 100 spas across Australia, our employees feel empowered to dream large and are inspired to use their creativity and work collaboratively. 

As a global-leader in providing wellness solutions to our clients we live consciously and give back willingly. We are proud of our organic and natural certifications and strive to continuously improve our environmental footprint. Our Values are front and centre of everything we do and are the guiding principles of how we work together.

Beyond a business, endota is a place of belonging. Join our family

Situated within the Westfield Shopping Centre you will find our beautiful Doncaster endota spa, featuring fantastic food & café options, as well as an on-site gym and cinema. Accessible via the Eastern Freeway and public transport options direct to Box Hill train station.

Boasting 7 treatment rooms, we specialise in massage, facials, spa packages and a full list of beauty treatments. We offer the latest in advanced skin technology such as Light Therapy (LED), Clinical peels, Hydro-Microdermabrasion and Electro-Mesotherapy.

Your Role 

endota Assistant Spa Managers are passionate about supporting the Spa Manager to lead and inspire their team of therapists and are champions of our endota values - Intent, Connect, Truth and Balance.

In your role as Assistant Spa Manager, you will utilise your beauty knowledge and professional expertise to deliver high quality treatments and skincare advice, prescribing your client’s needs and offering products/ solutions that will achieve your KPIs. Your management experience will assist the Spa Manager in the overall day-to-day operation of the spa. Your exceptional level of customer service will provide an immersive experience for our clients on their wellness journey.

Your Skills & Experience

As an endota therapist, you are willing to share your time, experience, and expertise – not only for the good of others, but for your own personal satisfaction and growth.

  • You hold a Certificate IV or Diploma in Beauty Therapy with previous industry experience
  • You are interested in further personal and professional development 
  • You have strong communication skills and excellent personal presentation standards.
  • You have availability to work late nights and weekends.
  • You have previous experience managing and supporting a team of dedicated therapists
  • You will be as passionate about the endota brand as we are and share our core values and philosophy
  • You are motivated to achieve KPIs and inspire others with your customer service focus
  • You are highly organised and exhibit great time management skills.

Whilst it is our preference to recruit and employ from the local labour market, we will consider applicants who are already in Australia and hold a visa with work rights.

Beyond a business, endota is a place of belonging. We provide a supporting & inspiring environment so that you can be your “best me”.

  • Receive endota treatments at a discount and enjoy our range of products at wholesale prices.
  • Free membership to endota Retreat – your online wellness portal of exercise classes, meditation, healthy recipes, daily affirmations and more
  • Our National Education Program is designed to educate you on our treatment & product menu, and you will receive on-the-job training with our experienced education team.
  • We recognise your talent, dedication, and passion through our National Therapist Awards.
  • The Therapist Incentive Program rewards you for achieving KPI’s.
  • Quarterly wellness nights held in spa, be pampered by colleagues, and enjoy delicious snacks.
  • Complete your online training and receive $150 worth of in spa treatments.
  • Participate in spa challenges with various prizes of products and vouchers.
  • Receive discounts from some of Australia’s leading brands across health, wellness, fitness, lifestyle and more

If you are passionate about what you do, want to share your knowledge, and experience, and learn from your colleagues – then endota is for you.

Your application will include the following questions:

Have you completed a qualification in beauty therapy?

Do you have customer service experience?

Which of the following statements best describes your right to work in Australia?

How many years' experience do you have as an Assistant Spa Manager?

How many years of people management experience do you have?

How much notice are you required to give your current employer?

How many years' experience do you have as a beauty therapist?

Which of the following Microsoft Office products are you experienced with?

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